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Salon Front Desk Coordinator and Salon Manager Knox Aveda Salon Los Angeles, CA Job Details Part-time | Full-time $21 - $25 an hour 4 hours ago Benefits 401(k) matching Flexible schedule Retirement plan Qualifications Computer operation Office sanitation management Experience working in the beauty industry Phone communication Salon software Computer literacy Salon experience Administrative experience Attention to detail Organizational skills Customer support Telephone systems Multi-line phone systems Typing Clerical experience Productivity software Office management Proofreading Associate's degree Office phone management Full Job Description Company Overview Knox Aveda Salon is a vibrant, full-service multicultural salon dedicated to enhancing beauty and wellness through natural, certified organic, plant-derived products. We serve a diverse clientele in a welcoming environment, offering a wide range of hair care services in an elegant, modern setting inspired by earthy tones and natural elements. Job Summary We are seeking an energetic and detail-oriented Salon Front Desk Coordinator and Salon Manager to lead our front-of-house operations. This pivotal role involves managing client interactions, coordinating appointments, overseeing daily salon activities, and ensuring exceptional customer service. The ideal candidate will be a proactive leader with excellent organizational skills and a passion for creating a positive salon experience for both guests and staff. Responsibilities Greet clients warmly upon arrival and answer all incoming phone calls using multi-line phone systems with professionalism and courtesy Manage appointment scheduling efficiently using salon management software, ensuring optimal guest flow and minimal wait times Oversee daily front desk operations including guest check-in/out, payment processing, and maintaining accurate records Provide exceptional customer service by addressing client inquiries, resolving concerns promptly, and supporting their needs throughout their visit Supervise salon staff schedules, assist with office management tasks, and ensure the salon environment remains clean, organized, and welcoming Handle clerical duties such as filing, proofreading documents, managing client communication, and maintaining office supplies Support the overall management of the salon by coordinating team communications and assisting with administrative tasks to ensure smooth daily operations Requirements Proven experience in office management or administrative roles within an Aveda salon environment. Strong computer literacy including proficiency in Microsoft Office (Word, Excel) and salon management software Excellent phone etiquette with experience answering multi-line phone systems and providing top-tier customer support Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced setting Prior clerical experience including filing, proofreading, typing, and time management skills Exceptional customer service skills with a friendly demeanor and professional appearance Personal assistant or office experience that highlights strong organizational abilities and attention to detail Join our team to help us deliver outstanding beauty experiences while advancing your career in a dynamic and supportive environment!

Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) matching Flexible schedule Retirement plan

Education:

Associate (Preferred)

Experience:

Aveda:

1 year (Preferred)

Work Location:

In person