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Spa Sales & Community Outreach Manager Overview Hydrate IV Bar Glenwood Park is seeking a confident, results-driven Spa Sales & Community Outreach Manager to lead membership sales, lead conversion, client retention, and community outreach. This hands-on leadership role requires a proven ability to turn leads into clients, clients into members, and community relationships into measurable spa traffic. The ideal candidate is proactive, personable, organized, and comfortable being accountable for sales and membership goals. Key Responsibilities Proactively identify and secure partnerships with local businesses, residential communities, fitness studios, medical and wellness providers, schools, and community organizations Seek out and coordinate events, corporate wellness opportunities, sponsorships, and other collaborations that generate qualified leads and drive traffic to the spa Represent Hydrate IV Bar at community events and consistently follow up with attendees and partners to convert interest into appointments and memberships Manage leads from advertising, calls, website inquiries, referrals, and events through the full sales process Conduct consultative conversations to understand each client's goals, explain available therapies and memberships, and confidently recommend the best path forward Convert new and returning clients into members while identifying appropriate opportunities for service upgrades, packages, and add-ons Build strong client relationships and proactively engage members who have not visited recently, have unused credits, or may be at risk of canceling Track sales, lead-conversion, retention, outreach, and membership results and take action to improve performance Coach team members on client engagement, lead capture, membership conversations, and service standards Help manage scheduling, client flow, and the overall guest experience to ensure a polished and efficient operation Maintain strong knowledge of services, memberships, promotions, products, and protocols while referring clinical questions to the appropriate licensed professional Experience and Qualifications Proven track record of meeting sales goals and converting prospects into paying clients or members Proven ability to follow up with leads, manage a sales pipeline, and drive recurring revenue Demonstrated success in client retention and relationship management Proven experience building community partnerships, generating referrals, or producing results through events and outreach Prior leadership or management experience Strong communication, consultative selling, and interpersonal skills Highly organized, self-directed, and comfortable being accountable for measurable results Proficiency with scheduling, client-management, and office systems Experience in health and wellness, fitness, hospitality, membership-based services, or a medical environment is preferred Availability for occasional evening and weekend community events What Success Looks Like Consistent conversion of leads and first-time clients into members Increased spa traffic and revenue generated through community partnerships and events Strong membership retention, visit frequency, and client engagement Measurable growth in memberships, service upgrades, and overall revenue A team that consistently delivers an elevated client experience and confidently supports the spa's sales KPI goals Join our growing team in a leadership role where your ability to connect, build partnerships, convert leads, and retain members will directly contribute to our clients' wellness and the growth of the business.

Pay:

$20.00 - $30.00 per hour Expected hours: 20.0 - 35.0 per week

Benefits:

Employee discount Flexible schedule Professional development assistance

Work Location:

In person