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Arbitrator / Mediator / Conciliator
Bowie, MD

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MD Behavioral Health

AOT Case Manager

Job Description

Maryland Behavioral Health, LLC is seeking dedicated and experienced mental health professionals to join our multidisciplinary Assisted Outpatient Treatment (AOT) Care Coordination Team (CCT). Operating under a specialized grant from the Maryland Department of Health (MDH) Behavioral Health Administration (BHA), the AOT Case Manager plays a vital, hands-on role in supporting individuals with serious and persistent mental illness (SPMI) who have experienced difficulties engaging in voluntary treatment. Travel & Driving Locations This position is highly mobile. While based out of our central offices, Case Managers must regularly travel to locate clients, conduct home-based visits, and attend court hearings across three primary regional hubs:
Baltimore City Region:
Baltimore City Circuit Courthouse and surrounding urban community settings.
Anne Arundel County Region:
Anne Arundel County Circuit Court (Annapolis) and surrounding county communities.
Eastern Shore Region:
Travel to county circuit courts and rural residential locations spanning Cecil, Kent, Queen Anne's, Caroline, Talbot, Dorchester, Wicomico, Somerset, and Worcester counties. Court Proceedings & Participation Requirements Under Maryland Senate Bill 453 (Health-General Article §10-6A), AOT is a legal, civil court process. To participate in court proceedings, the Case Manager must strictly fulfill the following mandates:
Treatment Plan Submission:
Must assist the CCT Psychiatrist in drafting and formally submitting the preliminary individualized treatment plan to the Circuit Court prior to the initial AOT petition hearing.
Collaborative Planning Requirements:
Must document that the respondent was given a "reasonable opportunity to participate" in the treatment plan's development, incorporating their preferences to the maximum extent possible.
Stipulated Voluntary Agreements:
If a respondent agrees to all or part of the plan, the Case Manager must coordinate with the County Attorney to file a "Stipulated Agreement" to dismiss or modify the active court petition.
Court Attendance & Testimony Support:
Must physically attend scheduled Circuit Court hearings or status conferences when requested by the court, the assigned MDH Regional Coordinator, or the participant's public defender.
Ongoing Progress Reviews:
Actively participate in court-convened progress conferences, providing formal documentation of the participant's treatment adherence or compliance issues to the judiciary.
Core Responsibilities Clinical Assessments:
Complete comprehensive biopsychosocial reviews for referred respondents within thirty (30) calendar days of assignment.
Outcome Monitoring:
Administer the Adult Needs and Strengths Assessment (ANSA) on established schedules.
Referral Management:
Connect participants with community-based providers within ten (10) business days of treatment plan approval.
Active Engagement:
Conduct intensive field-based outreach and home visits to ensure treatment plan compliance.
Compliance Data Entry:
Enter required participant progress notes and clinical data into the state's electronic platform within five (5) business days.
Crisis Escalation:
Report critical events (hospitalizations, arrests, housing crises) to the MDH Regional Coordinator within one (1) business day.
Minimum Qualifications Education/Experience:
Bachelor's degree in Social Work, Psychology, Counseling, or a related field plus a minimum of two (2) years of direct experience serving individuals with serious and persistent mental illness (SPMI). OR a high school diploma/equivalent plus a minimum of five (5) years of direct experience in SPMI care or mental health peer support.
Licensure & Travel:
Valid driver's license, clean driving record, and reliable personal vehicle for multi-county regional field travel.
Training:
Must complete all MDH and Treatment Advocacy Center (TAC) online onboarding training modules before independently carrying a caseload.
Pay:
$22.00 - $25.00 per hour
Benefits:
401(k) matching Health insurance
Work Location:
In person