Find & Apply For Arbitrator / Mediator / Conciliator Jobs in Fort Worth, Texas

Join Our Team We are a criminal defense law firm dedicated to providing exceptional client service during some of the most difficult times in our clients' lives. We are looking for an energetic, confident, and compassionate Client Intake Specialist who thrives in a high-volume environment and enjoys helping people while driving results. This is much more than answering phones. You will be the first impression of our firm and play a vital role in converting potential clients into retained clients through excellent communication, empathy, and follow-up. What You'll Do Answer incoming calls with professionalism, confidence, and compassion. Gather important information from prospective clients. Schedule attorney consultations. Explain our intake process and fee structures. Follow up with prospective clients through phone, text, and email. Maintain accurate records within our case management system. Communicate effectively with attorneys and staff. Manage multiple priorities while maintaining exceptional customer service. Help ensure every prospective client feels heard, respected, and cared for. What We're Looking For The ideal candidate is: Friendly, outgoing, and naturally personable. Comfortable talking with people experiencing stressful situations. Excellent on the phone with outstanding communication skills. Sales-minded and confident asking for the business. Highly organized and detail-oriented. Able to multitask in a fast-paced office. Dependable with excellent attendance. Comfortable learning new software quickly. Positive, coachable, and eager to grow. Preferred Qualifications Customer service, sales, or call center experience. Previous legal office experience is a plus but not required. Experience with case management software is helpful. Bilingual (English/Spanish) is a plus but not required. What We Offer Competitive compensation. Paid time off. Supportive team environment. Opportunities for professional growth. A position where your performance directly contributes to the firm's success. To Apply Please submit your resume along with a brief paragraph explaining why you believe you would excel in a fast-paced client service and sales environment. We are looking for someone who genuinely enjoys helping people, communicates with confidence, and isn't afraid to ask for the business. If that sounds like you, we'd love to meet you.

Pay:

$19.00 - $22.00 per hour

Benefits:

Paid time off

Work Location:

In person