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Duties Rule Enforcement:

Fairly, consistently, and firmly enforce all shelter resident rules and behavioral policies without exception.

Operational Boundaries:

Maintain strict, professional staff-to-resident boundaries, adhering fully to internal policies (e.g., zero tolerance for gifting personal items, changing rules, or fraternization).

Safety & Surveillance:

Conduct regular rounds of the facility and monitor overnight activity to ensure a safe environment for staff and residents.

Conflict De-escalation:

Responsibly manage and de-escalate high-stress situations, behavioral outbursts, or non-compliance using calm, commanding, and professional communication.

Incident Reporting:

Maintain accurate, objective logs of shift activities, rule violations, and emergency situations.

Logistics Support:

Assist with overnight intake, meal distribution setup, and light facility cleanup to keep operations orderly. Experience Supervising experience in social services or shelter environments preferred. Alternatively, experience in security, corrections, military service, law enforcement, or highly structured residential/detention facilities is also preferred. Qualifications Proven ability to work effectively with high-risk populations including individuals experiencing homelessness, substance use disorders, mental health conditions, or behavioral challenges. Experience working with culturally diverse communities and underserved populations is highly valued. Knowledge of crisis intervention techniques, conflict management strategies, and de-escalation methods. Hours The overnight shelter is open from 7 PM to 7 AM. Shifts are 8-hours and 4-hours during the overnight hours. Join us in making a meaningful difference by supporting vulnerable populations through compassionate supervision and dedicated service!

Pay:

$20.00 per hour

Benefits:

Flexible schedule

Work Location:

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Find & Apply For Correctional / Detention Officer Jobs in Ocean City, Maryland

Homeless Shelter Site Monitor