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Part-Time Firm Administrator Poole Family Law Apex, NC Job Details Part-time $20•$25 an hour 15 hours ago Qualifications Communication with suppliers Customer communication Confidential information handling Microsoft Excel Microsoft Outlook Administrative experience Managing clients in a customer support role Vendor communication Organizational skills Law office experience Legal case management Associate's degree Adobe Acrobat Full Job Description Part-Time Firm Administrator Poole Family Law, a solo attorney firm practicing family law and estate planning, is seeking a proactive, detail-oriented Part-Time Firm Administrator to support daily operations. The role covers client communications, scheduling, matter organization, billing, document management, marketing, general office coordination, and some substantive case work — ideal for someone who enjoys building systems and taking ownership in a small professional office. This is a hands-on role with meaningful responsibility in an environment where priorities shift throughout the day. Success requires professionalism, adaptability, sound judgment, confidentiality, attention to detail, and follow-through. This hybrid part-time position requires approximately 20-25 hours per week, with in-office work in Apex, North Carolina at least one day a week. Applicants should live within reasonable commuting distance of the Triangle area. Primary Responsibilities Client Service & Communication Serve as a professional, responsive point of contact for prospective and current clients, including intake, documentation, and coordinating consultations and follow-ups. Communicate professionally with clients, the attorney, courts, agencies, opposing counsel, vendors, and other third parties. Ensure client communications are timely, organized, and handled with empathy and confidentiality. Support a positive experience for individuals and families navigating sensitive family law and estate planning matters. Administrative & Matter Support Prepare, proofread, organize, and maintain legal documents, correspondence, and client materials, including filing, scanning, and record management. Support the attorney with administrative tasks related to client matters, court filings, mediation preparation, and general matter management. Maintain firm templates, checklists, workflows, and internal procedures. Assist with billing-related tasks, including time entries, invoicing, payment tracking, and client account organization. Scheduling & Firm Operations Manage the attorney's calendar, schedule consultations and meetings, and track deadlines and follow-up items. Process incoming and outgoing correspondence, including mail, email, and document deliveries. Keep the office organized and prepared for client meetings and day-to-day operations, including supplies and vendor communications. Technology & Systems Use case management software, Microsoft Office, Adobe Acrobat, and other firm technology to complete tasks efficiently and maintain accurate client and matter records. Prioritize multiple assignments and adapt to changing needs in a solo attorney environment. Marketing & Business Development Assist with the firm's social media and other marketing initiatives as assigned. Maintain organized marketing contacts and referral information and support community outreach and networking efforts. Required Qualifications Associates degree. At least two (2) years of experience in a law firm or legal professional office. Experience with Microsoft Office (Word, Outlook, Excel) and Adobe Acrobat. Excellent written and verbal communication skills. Strong organizational skills with exceptional attention to detail. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Sound judgment, professionalism, and discretion with confidential client information. Strong client service skills, including empathy and responsiveness. Reliable, adaptable, and able to take initiative amid changing priorities. Ability to work independently while communicating effectively with the attorney and firm vendors. Ability to quickly learn new software, legal procedures, court processes, and practice-area workflows. Comfort supporting clients through stressful or emotional family law and estate planning matters. Preferred Qualifications Experience with the following is preferred: Family law and/or estate planning support Clio or similar practice management software North Carolina Notary North Carolina eCourts Electronic filing and document management systems Social media and professional-services marketing How to Apply Interested candidates should submit a resume and cover letter outlining their qualifications, relevant experience, and interest in joining Poole Family Law to no later than September 11, 2026. Please include "Application•Firm Administrator" in the subject line. Candidates who do not submit both a resume and cover letter will not be considered. Compensation $20•25 per hour, depending on experience

Pay:

$20.00•$25.00 per hour Expected hours: 20.0•25.0 per week

Work Location:

Hybrid remote in Apex, NC 27502