Organization Overview Guthrie is a not-for-profit, integrated healthcare system serving patients throughout the Twin Tiers of New York and Northern Pennsylvania. Our caregivers are committed to delivering high-quality, patient-centered care while fostering a collaborative culture focused on compassion, innovation, and professional growth. Role Summary The Unit Clerk/Care Partner is a dual-role position that provides both direct patient care and administrative support for assigned nursing units. Working under the direction of an RN or LPN, you'll assist patients with daily care needs while serving as the communication hub for the unit by managing clerical functions, coordinating information, and supporting the healthcare team.
Recognition / Awards
- Forbes Best Employers for Healthcare Professionals
- 2025
- Forbes Best Employers for Women
- 2024, 2025
Newsweek:
America's Greatest Workplaces
- 2025
- Becker's Best Places to Work
- 2024, 2025
- America's Best-In-State Employers (Pennsylvania)
- 2024, 2025
Position Summary:
Ensures the Guthrie's Campuses are safe and secure for patients, employees, and visitors by routinely patrolling all buildings and grounds and by responding as required to requests for assistance from patients, employees or visitors. Reports to the Regional Coordinator for Security or their designee. Applicants must be willing to submit to fingerprinting for a background check.
Education, License & Cert:
Classroom training in a field relevant to the security functions with course work in the behavioral sciences is strongly preferred. Valid Drivers' License required. High School Diploma or GED equivalency preferred.
Experience:
One or more years' experience in institutional security, preferably in a health care facility or a similar setting, Working knowledge of the different departmental functions within a hospital or health care facility. Working knowledge of state and federal security regulations affecting hospitals. Must be experienced in effectively interacting with people. Must possess excellent communications skills.
Essential Functions:
1. Trustworthy in safeguarding confidential information. Must maintain a very neat and well‐groomed appearance. May be required to work Rotating shifts, nights, evenings, days, and on holidays, weekends, or shifts other than that which is considered as the normal work shift. May also be required to work overtime hours 2. Must act in a courteous and friendly manner toward patients, visitors, employees, with all personnel always. 3. Further competencies will be designated by the Regional Security Coordinator as changes in technology and patient care requirements occur. 4. Tours the Campus Hospital, and grounds on a frequent basis insuring that: All open and functioning departments are secure and safe for patients, visitors, and personnel. All departments that are closed are locked and secure from intruders. All perimeter entrances and exits are secure at designated hours. Unauthorized persons do not enter the buildings during non‐visiting hours or congregate on the grounds. Will maintain a high degree of visibility in the hospital emergency department. 5. Assists in transporting patients within the building or to and from vehicles as requested by nursing personnel. Responds promptly and courteously to calls for assistance by hospital /campus personnel. Observes the buildings and grounds closely during patrols looking for unsafe conditions and reports same to supervisor. 6. Required to restrain patients, visitors, or employees when necessary to protect personnel or property, or when advised by nursing personnel to assist in treatment of a patient. 7. Completes detailed reports of incidents occurring during work shift and submits same to supervisor. Completes a minimum of eight (8) hours continuing education per year on security related issues. 8. Utilizes time to departments' best advantage and in a manner involving the coordination of tasks that helps achieve high quality work and services and maximize productivity and efficiency. Performs other duties as assigned 9. Exhibits initiative in performing all duties, regularly assists co‐workers, consistently strives to be a productive member of the department and the organization. Maintains good inter‐ and intra‐departmental relationships, interacts effectively with all customers both internal and external. Ability to establish and maintain working relationships with local police and fire officials. 10. Consistently demonstrates good judgment, ability to assess situations, consider alternatives, and select appropriate course of action. Consults supervisor as appropriate. Attends annual update and review education session and departmental meetings. 11. Maintains desired attendance level, arrives on time at start of scheduled shift and returns promptly after breaks and lunch periods. 12. Complies with requirement for annual physical assessment within appropriate timeframe
Other Duties:
1. Travel for this position is sometimes required. 2.
Infection Control Procedure, Safety:
Fire/Disaster; OSHA, Policies and Procedures; Departmental Administrative; Human Resources, Emergency Preparedness 3. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.
Compensation:
Compensation is based on experience and applicable organizational pay practices #LI-AC1
