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Alarm / Security System Technician
New Brunswick, NJ

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Rutgers, The State University of New Jersey

Public Safety Telecommunicator

Job Description

Job Category
AFSCME 1761
(COLT) Overview The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations. Posting Summary Rutgers, The State University of New Jersey, is seeking Public Safety Telecommunicator for the Police Department. Among the key duties of this position are the following: Monitors, receives, and coordinates all communications with university police, emergency management and emergency services, as well as communications between external partners in police, fire, and medical agencies, including emergency 9-1-1 calls. Receives and coordinates all after traditional business hours calls for requests for facilities maintenance. Handles in-person, text and application-based inquiries and telephone inquiries from the public. Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions for calls received via 9-1-1. Monitors, updates, and maintains various departmental computer-based systems, including but not limited to an electronic Records Management System, NextGen 9-1-1 telephone system, NextGen 9-1-1 Computer Aided Dispatch (CAD) system, Text to 9-1-1 computer application.
FLSA:
Nonexempt Grade:
17
Minimum Salary:
48001.130
Mid Range Salary:
56506.770
Maximum Salary:
65370.660 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status:
Part Time Standard Hours:
40.00
Union Description:
AFSCME - Local 1761
COLT Payroll Designation:
PeopleSoft Terms of Appointment:
Staff - 12 month
Position Pension Eligibility:
PERS Minimum Education and Experience High/vocational school diploma or equivalent, plus two years clerical experience. Certifications/Licenses Must be a certified 9-1-1 operator or receive certification within 90 days of employment. Required Knowledge, Skills, and Abilities Requires the ability to record and maintain data in computerized and non-computerized formats. Must be able to communicate effectively. Must have effective client service skills. In accordance with New Jersey State law, applicants must agree to undergo and authorize the university to conduct fingerprint, criminal history and/or child abuse record checks with various law enforcement agencies, including but not limited to: the Federal Bureau of Investigation, Identification Division and/or the New Jersey Division of State Police, Bureau of Identification. Must pass a physical examination. Must pass a psychological examination. Must complete continuing education credits to maintain certifications required to perform essential functions of the position. Applicants must also assume any costs incurred by the university associated with the background investigations whether required by statute or not. Must be able to work various shifts, including weekends, overnights, and holidays; occasional overtime is required. Preferred Qualifications Radio communications or dispatcher experience, and professional computer experience are preferred. Equipment Utilized Communications equipment (computer-aided dispatch equipment, telephones, radios, alarm systems) Special Conditions Monitors, receives, and coordinates all communications with university police, emergency management and emergency services, as well as communications between external partners in police, fire, and medical agencies, including emergency 9-1-1 calls. Receives and coordinates all after traditional business hours calls for requests for facilities maintenance. Handles in-person, text and application-based inquiries and telephone inquiries from the public. Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions for calls received via 9-1-1. Monitors, updates, and maintains various departmental computer-based systems, including but not limited to an electronic Records Management System, NextGen 9-1-1 telephone system, NextGen 9-1-1 Computer Aided Dispatch (CAD) system, Text to 9-1-1 computer application. Part-time position- 24hours/week Salary will be pro-rated at 60%
Posting Open Date:
01/15/2026 Special Instructions to Applicants Message to AFSCME Local 1761 (COLT) members
ONLY:
To apply, an application or resume must be submitted no later than 9:00 a.m. on Monday ,01/26/2026. Although AFSCME Local 1761 (COLT) members have priority consideration, outside applications are accepted as well.
Regional Campus:
Rutgers University-New Brunswick Home Location Campus:
Rutgers University - New Brunswick City New Brunswick State NJ