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Maintenance & Repair
Automotive Service Technician / Mechanic
Vinton, LA

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Love's Travel Stops & Country Stores

Service Advisor - Truck Care

Job Description

Benefits:
  • Fuel Your Growth with Love's - company funded tuition assistance
  • Paid Time Off
  • Flexible Scheduling
  • 401(k) - 100% match up to 5%
  • Medical/Dental/Vision Insurance after 30-days
  • Competitive Pay
  • Career Development
  • Quarterly Bonus Program
  • Hiring Immediately Welcome to Love's!
At Love's, our Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
Job Functions:
Maintain a safe and clean facility. Greet customers, address vehicle service needs, and document issues. Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. Collaborate with managers in the efforts of talent acquisition.
Requirements:
6 months in customer service or sales preferred. Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.
Skills and Demands:
Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills. Ability to navigate various computer programs, systems, and technology tools as part of daily operations. Must be able to talk, hear, move around, lift up to 50 pounds, see clearly to perform job duties, and work in various temperatures.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Application Question(s): Are you at least 18 years of age? Are you authorized to work in the US? Do you possess a valid driver's license?
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Other Retirement and Savings