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Maintenance & Repair
Automotive Service Technician / Mechanic
Medfield, MA
Find & Apply For Automotive Service Technician / Mechanic Jobs in Medfield, Massachusetts
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Weekly Position Summary Promotive is hiring an experienced Automotive Service Advisor for a highly respected, family-owned repair shop in Medfield, MA. This is an outstanding opportunity for a customer-focused professional who enjoys building relationships, selling automotive services, and being part of a close-knit, high-performing team. This shop has been serving the community for decades and has earned a reputation for honesty, quality repairs, and exceptional customer service. Our compensation plan is designed to reward experience and performance, offering a competitive base salary that increases based on your background and proven success , along with weekly GP bonuses that provide outstanding earning potential. Top-performing advisors can earn $80,000•100,000+ annually while maintaining a healthy work-life balance with a Monday-Friday schedule. Key Responsibilities Greet customers and build lasting relationships through exceptional customer service Create accurate repair estimates and clearly explain recommended maintenance and repairs Sell automotive maintenance and repair services while helping customers prioritize vehicle needs Source and coordinate parts for repairs and scheduled services Communicate effectively with technicians throughout the repair process Monitor repair progress and provide timely customer updates Maintain accurate records using shop management and digital vehicle inspection software Help drive shop performance through strong sales, customer retention, and follow-up Qualifications 2+ years of experience as an Automotive Service Advisor or Service Writer Strong sales ability with outstanding customer communication skills Automotive repair knowledge and estimating experience preferred Ability to confidently and ethically recommend maintenance and repair services Experience in an independent repair shop or dealership environment ASE certifications are a plus Valid driver's license required Must be able to pass a background check and drug screening Positive attitude with a team-oriented mindset Compensation & Benefits Competitive base salary based on experience, skills, and proven performance Higher starting base available for experienced, high-producing Service Advisors Weekly GP bonus opportunities Realistic earning potential of $80,000•100,000+ annually Weekly pay Medical insurance available (shop contributes toward coverage) Dental insurance with employer contribution Vision insurance available 401(k) with 3% employer match after one year Paid vacation and PTO Six paid holidays Paid training and continued professional development Uniform shirts provided Unused PTO paid out at year-end Monday-Friday schedule — No weekends Why This Shop Stands Out Family-owned and operated business with decades of community trust Stable, long-term leadership and supportive ownership Strong team culture with company events and team outings Modern technology including Tekmetric, AutoTech IQ, Snap-on diagnostic equipment, and Autel scan tools ATI coaching and ongoing professional development Clean and organized independent repair facility High average repair order values and a loyal customer base Team-focused environment that values personality, culture, and long-term success If you're an Automotive Service Advisor who enjoys helping customers, working alongside a great team, and being rewarded for your performance, we'd love to connect with you. Apply today and explore this outstanding opportunity in Medfield, MA! #IND-DOSA
