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Maintenance & Repair
Automotive Service Technician / Mechanic
Delmont, PA

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Victory Chrysler Dodge Jeep Ram

Vehicle Care Specialist

Entry-Level JobVerifiedNo experience needed

Job Description

Vehicle Care Specialist Chrysler Dodge Jeep Ram We're Changing the Way Customers Experience Automotive Service We're looking for a driven, professional Vehicle Care Specialist who believes taking care of a customer means more than simply writing a repair order. Our goal is to elevate the entire service experience . That starts with listening, asking the right questions, being thorough, communicating clearly, and providing complete transparency from the moment a customer arrives until their vehicle is returned. What Makes a Great Vehicle Care Specialist?
You are someone who:
Listens first and makes sure the customer feels heard Pays exceptional attention to detail Communicates clearly, professionally, and consistently Believes in complete transparency with customers Takes ownership of the customer's experience Is organized and able to manage multiple priorities Builds relationships instead of simply completing transactions Has the drive to improve, learn, and succeed Understands that trust must be earned What You'll Do As a Vehicle Care Specialist, you'll be the customer's primary point of contact throughout their service visit. You'll perform a thorough vehicle write-up , listen carefully to the customer's concerns, review their vehicle's needs and history, set clear expectations, and maintain communication throughout the repair process. You'll work closely with our technicians and parts team to make sure information is accurate and nothing gets lost in communication. Most importantly, you'll make sure customers understand: What their vehicle needs. Why it needs it. What it will cost. How long it will take. And what happens next. No surprises. No pressure. Just clear, professional communication. Experience Matters. Character Matters More. Automotive experience is a plus, but we're also interested in people with strong backgrounds in customer service, hospitality, sales, or other relationship-driven businesses. We can teach automotive processes. We're looking for people who already possess the qualities that are harder to teach: drive, intelligence, organization, listening skills, professionalism, accountability, and a genuine desire to take care of people. Raise the Standard We don't want someone who simply stands behind a service counter and writes repair orders. We want a Vehicle Care Specialist who becomes a trusted resource for our customers and helps us create a service experience that keeps people coming back. If you're driven, detail-oriented, great with people, and ready to build a career with a team that wants to do things differently, we want to talk to you.
Pay:
$40,000.00 - $75,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply
Work Location:
In person