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Maintenance & Repair
Field Service Technician
Westfield, MA
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Westfield, MA Job Details Full-time $25 - $32 an hour 9 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Cell phone reimbursement Parental leave Snacks provided Vision insurance Life insurance Retirement plan Qualifications Company vehicle operation High school diploma or
GED Driver's License Full Job Description Who We Are:
Founded in 1994, Surveying And Mapping, LLC (SAM) is a nationwide leader in geospatial and construction-phase solutions. With more than 50 offices and 1,600 professionals, we deliver the scale, technology, and expertise needed to support projects of any size. SAM streamlines project delivery through a single, coordinated team, offering in-house capabilities across land surveying, aerial mapping, subsurface utility engineering (SUE), utility coordination (UC), GIS, BIM, and construction engineering inspection (CEI). By combining advanced technology, digital workflows, and decades of experience, we provide accurate, actionable data that helps clients move critical infrastructure projects forward with confidence. At SAM, you'll be part of a team that values innovation, growth, and the opportunity to make a tangible impact on the built environment. Your Impact at
SAM:
Respond to utility locate requests by locating and marking underground facilities in accordance with state 811 requirements, client standards, and company procedures. Utilize locating equipment, utility maps, records, and field judgment to identify the approximate path of buried utilities with accuracy and consistency. Complete clear and thorough ticket documentation, including field notes, photos, and positive response updates. Communicate professionally with contractors, homeowners, utility owners, dispatch, and internal leadership regarding job status, access issues, and field conditions. Manage daily workload efficiently while maintaining production expectations, quality standards, and required response times. Work safely in a fast-paced field environment by following company safety procedures, damage prevention practices, PPE requirements, and safe vehicle operation standards. What You Bring to
SAM:
High school diploma or equivalent Valid driver's license and ability to meet company MVR standards Strong communication skills and the ability to work well with contractors, homeowners, and team members Comfortable working independently in the field and solving problems as they arise Willingness to work outdoors in all seasons and weather conditions No prior utility locating experience required — we provide training Experience in utility location, damage prevention, or knowledge of 811 dig laws and safe excavation practices is a plus, but not required
Our Perks:
Health and Wellness Benefits:
BlueCross BlueShield health insurance coverage begins the month after your hire date, with dental plans available and free vision coverage for employees, company-paid premiums for Long-term disability/Life Insurance (with
HSA + FSA
plans), SAM Cares program focused on holistic well-being
Financial Benefits:
Employee Referral Rewards Program of $1K, $2,500 or $5K, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend
Work-Life Balance:
Paid time off including vacation/sick/holidays, parental leave to support families
Professional Development:
Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program
Perks and Discounts:
Access to "Perks at Work" for discounts on wellness + travel + leisure and everyday purchases, company-sponsored events, free office snacks
Culture and Awards/Achievements:
SAM Named 2026 Top Workplace USA for the fourth Year; 2026 SAM Ranks No. 92 on ENR Top 500 Design Firms
