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Salary:

$54,000\n

Responsibilities:

\nInitiate calls to FBO's, schedule and conduct in-person walk throughs for new customers and returned inventory customers with Franchise Business owners.\nConduct Walk through with Franchise Owners when customer has requested a change in service provider.\nConduct initial walk through of new National Account customer properties in preparation for the offering of the commercial cleaning contract to a Coverall Franchised Business Owner.\nWill be required to perform scheduled surveys at National Account Customers.\nGather measurements, as required, for new National Account customers or new services with existing national accounts.\nProvide primary customer service support and coordinate response with FBO for customers who reach out to support center. Document appropriate records and business forms for both our Franchised Business Owners and their customers. Provide sale and financing options and complete necessary paperwork with FBO's who purchase new accounts and equipment. Work with FBO to obtain one-time service agreements with customers for On Demand and Preventative Maintenance services. Answer general questions from franchisees regarding their monthly billing statements. Recommend and sell necessary supplies to franchise business owners.\nPresent and discuss Coverall Supply program to customers as needed. Other duties that may be assigned to meet business needs.

Qualifications:

\nMust have High School diploma or equivalent.\nReliable transportation, valid driver's license, proof of car insurance, and successful completion of a background check are required.\nPrevious experience within service/or operations field with the ability to demonstrate strong customer service orientation. Ability to communicate effectively with customers and franchise business owners.\nPrevious sales and / or customer facing experience in a service business.\nAbility to act as a liaison between the Franchised Business Owners' commercial cleaning customers and the Franchise Business Owner.\nAbility to effectively provide direction and advice to customers and Franchise Business Owners\nStrong ethics and values; adheres to an appropriate and effective set of core values and beliefs during both good and difficult times.\nAbility to read and interpret documents. Ability to use email, outlook and have strong computer skills. Steps up to resolve conflicts/issues and sees them as opportunities. Is cool under pressure and does not become defensive or irritated. Easily approachable.\nWhat We Bring to the

Table:

\nBase salary Vehicle reimbursement Program\nCell phone and laptop\nComprehensive benefit package including medical, dental, disability, life, and 401K\nPaid holidays and vacation, personal time off\nTuition assistance program\nCareer Ladder and advancement opportunities- Company policy of \"promote from within.\"\n

OUR CORE VALUES SYSTEM

\nAt Coverall, we operate every day with a core Mission, Vision, Passion and Values in mind, which empower us to work together toward a common goal. 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Find & Apply For Field Service Technician Jobs in Blue Bell, Pennsylvania

Field Service Representative