Find & Apply For Field Service Technician Jobs in Dallas, Texas

Norwalt is seeking a Field Service Technician to be our hands-on presence at customer facilities — installing new equipment, diagnosing issues in the field, and keeping high-speed automated production lines running. This role spends roughly 60% of its time traveling to customer sites. Every job comes with a full briefing in advance — parts, known issues, and site details — so you show up prepared. You'll report to the Service Manager and the Director of Operations, with day-to-day support from the Service Manager. Travel is scheduled within a normal work week whenever possible; when off-hours work is unavoidable, it's compensated. What You'll Do

• Install and commission new automated machinery at customer sites, including line-up, run-off, and testing at the Norwalt facility before shipment
• Diagnose and resolve equipment issues on-site, working directly with customer operators and maintenance staff
• Rebuild and repair components on previously installed custom automation equipment
• Recommend spare parts and upgrades for worn or outdated components, in coordination with the Service Manager
• Help customers put together spare parts orders
• Submit service reports and expense reports promptly after each trip What You Bring
• 4+ years of hands-on experience with automated machinery
• Comfort reading pneumatic and electrical schematics
• Solid math skills, including fractions and decimals
• Working computer literacy; CAD exposure is a plus but not required
• Familiarity with basic hand and power tools is helpful but not required
• A valid driver's license and a clean driving record
• Willingness to travel frequently, including overnight and multi-day trips Physical Requirements
• Able to lift and carry up to 45 lbs, including from below waist height to overhead
• Able to stand, walk, bend, reach, kneel, stoop, and climb stairs for extended periods — sometimes over long distances — as part of daily site work About Norwalt Since 1971, Norwalt Design Inc.

has engineered and built high-speed automation machinery for the consumer goods and pharmaceutical industries. Our equipment runs in more than 18 countries for customers ranging from growing manufacturers to Fortune 500 companies, and we're known for pushing production speeds further while keeping systems reliable. Norwalt provides reasonable accommodation for known physical or mental limitations of qualified applicants and employees with disabilities, unless doing so would create an undue hardship for our operations. If you believe you may need an accommodation, please reach out to a supervisor, manager, or the office manager. Norwalt Design is an equal opportunity employer. We do not discriminate or tolerate harassment on the basis of race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

Pay:

$84,300.00 - $126,700.00 per year

Work Location:

In person