Find & Apply For HVAC Mechanic / Installer Jobs in Woodland Park, New Jersey

HVAC Operations Manager -

Installation & Service Company:

Master Group Heating, Cooling & Plumbing Position:

HVAC Operations Manager Employment Type:

Full-Time | 1099

Option Available Compensation:

1% of total revenue generated by the installation and service operations you manage Job Overview Master Group Heating, Cooling & Plumbing is looking for an experienced, organized, and strong HVAC Operations Manager to lead our installation and service operations. This is a leadership-focused, hands-on management position . The Operations Manager will oversee approximately 7-14 employees , including installation and service technicians, and will be responsible for keeping the entire team organized, productive, properly equipped, and focused on quality workmanship and customer satisfaction. The ideal candidate must have strong residential HVAC experience and be capable of working alongside technicians when needed, especially on difficult installations or service calls. Key Responsibilities Lead and manage 7-14 installation and service employees . Oversee approximately 2-4 installation technicians and 2-3 service technicians , with the ability to manage additional team members as the company grows. Make sure technicians have the correct parts, equipment, tools, and materials needed for every job. Review upcoming installation and service appointments and make sure the team is properly prepared. Work with technicians to complete high-quality HVAC jobs correctly and efficiently. Assist technicians with difficult service calls, troubleshooting, and technical issues when needed. Monitor technician schedules and improve daily routing and productivity. Track technician performance, job completion, callbacks, and customer satisfaction. Monitor sales opportunities and help technicians improve their ability to identify and communicate additional work when appropriate. Review job reports, checklists, photos, and documentation. Make sure ServiceTitan and company records are updated accurately. Communicate with the office, dispatch, customers, and technicians to keep jobs moving smoothly. Help train, coach, and develop technicians. Maintain high standards for workmanship, professionalism, safety, and customer service. Hold technicians accountable for completing jobs correctly and on time. Help resolve customer or technician issues quickly and professionally. Ensure company vehicles, tools, equipment, and inventory are properly maintained. Leadership Requirements We are looking for a leader first . The right person must be able to manage people, solve problems, make decisions, and keep the HVAC operation running efficiently.

You should be comfortable:

Leading a team of 7-14 employees . Holding technicians accountable. Training and coaching employees. Making decisions in the field. Handling difficult customer situations. Helping technicians with difficult HVAC problems. Managing multiple jobs at the same time. Working under pressure in a fast-paced environment. Experience & Qualifications Minimum 5 years of residential HVAC installation and service experience required. Strong understanding of residential HVAC systems. Strong understanding of HVAC equipment, refrigerant piping, electrical, gas, venting, and troubleshooting. Proven ability to complete and supervise high-quality HVAC installations and service work . Previous HVAC leadership or management experience strongly preferred. EPA certification required. Valid driver's license. Excellent communication and leadership skills. Professional appearance and attitude. Reliable, organized, and able to work independently. Strong computer skills. Comfortable using ServiceTitan, tablets, smartphones, email, and other computer systems . Ability to create, review, and understand reports and job performance information . What We Are Looking For We are looking for someone who can take ownership of the HVAC operation . You should be a strong leader who knows how to manage technicians, keep jobs organized, solve problems, and make sure customers receive excellent service. If you have the HVAC experience, leadership skills, and ability to manage a growing team, this is an opportunity to become an important part of the Master Group management team. Company-Provided Equipment Qualified candidates will receive: Company vehicle Company gas card Company computer Company phone Tools and resources needed to manage the operation Benefits Health benefits through NJ Cover 1 week paid vacation 1 week paid sick days Training and opportunities for advancement Support from our office, dispatch, installation, and service teams 1099 option available Compensation Opportunity The Operations Manager will receive 1% of the total revenue generated by the installation and service operations they manage , providing an opportunity to increase earnings as the department grows and performs. If you are a strong HVAC leader who can manage people, improve operations, and help Master Group grow, we want to hear from you.

Pay:

$97,891.46 - $106,527.23 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance

Work Location:

In person