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Maintenance & Repair
Maintenance Helper / Assistant
Norco, CA
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The primary purpose of this position is to perform clerical, administrative, and technical data-entry duties associated with IWGCP maintenance management utilizing the Global Combat Support System - Marine Corps (GCSS-MC). The incumbent serves as the central point of contact for the initiation, tracking, updating, and reconciliation of Maintenance Service Requests (SRs) within GCSS-MC. The position requires a thorough practical knowledge of Marine Corps ground equipment maintenance policies, supply procedures, and the specific transactional workflows of the GCSS-MC Maintenance and Supply modules. Major Duties and Responsibilities 1. GCSS-MC Maintenance Service Request (SR)
Management Initiation & Intake:
Receives physical maintenance request documentation (e.g., NAVMC 1348's, DD1149's, and defect reports) from enterprise supplies and maintenance technicians (Armorers). Translates physical records into digital Service Requests (SRs) in GCSS-MC, ensuring correct nomenclature, serial numbers, National Stock Numbers (NSNs), and TAMCNs are utilized.
Service Request Lifecycle Management:
Manages the active lifecycle of all maintenance service requests. Enters and updates critical fields including: Failure and Damage codes. Maintenance Action Codes (MAC). Operational status changes (e.g., Deadrun, Degraded, Operational). Labor hour logging for organic maintenance personnel.
Status Tracking & Updates:
Constantly monitors and updates the status of open SRs. Inputs technical inspection results, corrective action narratives, and preventive maintenance checks and services (PMCS) completions as directed by Marine Corps Systems Command.
Closing & Archiving:
Verifies that all maintenance actions are completed, Gages are installed or accounted for, and quality control checks are signed off before formally closing Service Requests in GCSS-MC. Archives records in accordance with Marine Corps orders. 2.
Parts, Materials, and Requisition Integration Requisition Tracking:
Tracks the status of Gage exchanges utilizing internal GCSS-MC status codes (e.g., ESD, EDD, shipping tracking). Communicates directly with the Unit Supply Section (S-4/commodity supply) regarding back-ordered Gages and long lead-time items affecting readiness.
Gage Reconciliation:
Regularly cross-references physical Gages received at the IWGCP with GCSS-MC system receipts. Ensure that Gages issued to a Service Request are properly logged and returned to inventory. 3.
Maintenance Reporting and Reconciliation Report Generation:
Runs, formats, and distributes key GCSS-MC reports on a daily, weekly, and monthly basis. Key reports include the Maintenance Production Report (MPR), Equipment Status Report (ESR), Parts Requisition Status, and active Service Request reports.
Readiness Data Support:
Assists the Maintenance Management Officer (MMO) and Maintenance/Supply Chief in compiling maintenance readiness metrics for Command-level briefing materials. 4. Administrative and Clerical Support Maintains the physical and digital filing systems for the maintenance section, including historical equipment record folders (Slammer files) and calibration certificates. Assists in training junior military or civilian personnel on basic GCSS-MC navigation and data entry standards when needed or requested. Performs routine clerical duties such as preparing correspondence, maintaining office supplies, and monitoring emails for incoming maintenance requests or policy updates. Knowledge Required by
Position Knowledge of GCSS-MC:
Comprehensive, practical knowledge of the GCSS-MC system, specifically the Maintenance and Supply modules. Ability to navigate complex menus, execute transactional commands, search parts catalogs, link supply requisitions to service requests, and troubleshoot minor system errors.
Maintenance Regulations:
Practical knowledge of Marine Corps Ground Equipment Maintenance policies (specifically
MCO 4790.2
series, MIMMS, and applicable technical manuals) to ensure data entry complies with established standards.
Terminology and Nomenclature:
Familiarity with military ground equipment terminology, National Stock Numbers (NSNs), Table of Authorized Materiel Control Numbers (TAMCNs), and military maintenance echelons (Field vs. Depot level).
Administrative Skill:
Skill in operating personal computers, office software (e.g., Microsoft Excel, Word), and databases to manipulate, organize, and report maintenance data. The guidelines are generally specific, detailed, and clear, but require some judgment in selecting and applying the correct instruction to various maintenance scenarios (e.g., determining the correct failure code or priority of a parts order). Significant deviations from guidelines must be authorized by the supervisor. Complexity The work consists of performing various clerical and technical transactions to maintain complete maintenance records. The work requires recognizing discrepancies in records (such as invalid serial numbers, invalid NIIN's and missing Gage) and taking corrective action based on established procedures.
Scope and Effect Scope:
The scope of the work involves executing and tracking GCSS-MC maintenance transactions, ensuring data integrity, and maintaining organized service requests.
Effect:
The accuracy and timeliness of the employees' work directly affect the unit's overall Weapons Gage readiness reporting, the speed at which Gages are exchanged, and the capability of Fleet Marine Force to perform their maintenance missions. Physical Demands The work is primarily sedentary. It requires sitting at a desk, operating a computer, and occasional light lifting of files, manuals, or small parts (under 45 lbs). No unusual physical demands are required. Work Environment The work is typically performed in an office environment within a warehouse facility (maintenance shop or administrative building). The environment is climate-controlled, lighted, and ventilated. There may be occasional exposure to the noise, dust, and grease. Science and Management Resources, Inc. (SMR) is an Equal Opportunity Employer. SMR will not discriminate against any employee or applicant based on gender, race, national origin, religion, sexual orientation, veteran status, age, or any other classification protected by federal, state, or local law. SMR and all subcontractors are committed and required to take affirmative action to employ and advance qualified women, minorities, disabled individuals, and eligible veterans in a manner consistent with federal law.
Pay:
$36.74 - $37.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Supply/data entry: 2 years (Preferred) Shift availability: Day Shift (Preferred)