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Maintenance & Repair
Maintenance / Service Supervisor
Redding, CA
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Maintenance Director Golden Circle Management Group, Inc. Redding, CA Job Details Full-time $75,000 - $85,000 a year 9 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Qualifications Staff supervision Associate's degree
Full Job Description Position Summary:
The Maintenance Director is responsible for the overall leadership, administration, and performance of the maintenance operations for all of the Golden Circle Management Group property management portfolio. This position oversees maintenance staff, preventive maintenance programs, approved capital improvement projects, vendor relationships, risk management, regulatory compliance, and resident satisfaction related to property maintenance. The Maintenance Director ensures that all communities are maintained in a safe, attractive, and cost-effective manner while supporting company goals and protecting asset value.
Essential Duties and Responsibilities:
Leadership & Supervision Recruit, hire, train, supervise, and evaluate maintenance personnel. Establish performance expectations and accountability standards for maintenance teams. Develop staffing schedules and provide technical guidance to on-site maintenance staff. Foster a safety-focused and customer-service-oriented maintenance culture. Conduct regular site inspections and performance reviews. Guide & Grow staff within our management software (AppFolio) Maintenance Operations Oversee daily maintenance operations for all managed properties. Develop and implement preventive maintenance programs. Ensure timely completion of work orders and resident service requests. Monitor maintenance response times and quality control standards. Establish maintenance policies and operating procedures in conjunction with company standards and approval from President or CEO. Capital Improvements & Project Management Assist with planning and execution of capital improvement projects. Prepare project scopes, budgets, bid packages, and schedules. Coordinate contractors, inspectors, and vendors. Monitor project performance, costs, and completion timelines. Ensure projects comply with company standards and applicable regulations. Budgeting & Financial Management Develop annual maintenance and capital expenditure budgets. Monitor maintenance expenses and identify cost-saving opportunities. Review and approve invoices, purchase orders, and contractor payments. Negotiate vendor contracts and service agreements. Track inventory control and equipment replacement schedules.
Regulatory Compliance Ensure compliance with:
HUD requirements (where applicable) LIHTC program requirements o Fair Housing regulations OSHA safety regulations State and local building codes Fire and life safety requirements Environmental regulations Maintain required maintenance records and compliance documentation. Coordinate inspections and address deficiencies promptly. Risk Management & Safety Develop and administer workplace safety programs. Conduct regular safety inspections. Ensure proper handling and storage of hazardous materials. Investigate maintenance-related incidents and claims. Implement corrective action plans to mitigate risk exposure. Vendor & Contract Management Establish relationships with vendors and service providers. Solicit competitive bids and evaluate contractor performance. Ensure vendors meet insurance and licensing requirements. Monitor contract compliance and service quality. Resident Services Promote excellent customer service standards. Monitor resident satisfaction regarding maintenance services. Assist in resolving escalated resident complaints. Support occupancy and resident retention goals by maintaining property appearance and functionality. Qualifications Education Associate's degree or higher in Facilities Management, Building Maintenance, Construction Management, Engineering, or related field preferred. Equivalent combination of education and experience may be considered. Experience Minimum 5-10 years of progressively responsible property maintenance experience. Minimum 3-5 years of supervisory or management experience. Multifamily housing experience strongly preferred. Affordable housing, tax credit, and HUD experience preferred. Knowledge & Skills Building systems, HVAC, plumbing, electrical, roofing, and mechanical systems. Preventive maintenance planning. Budget development and expense management. Project management and construction oversight. Vendor contract administration. OSHA and workplace safety compliance. Strong leadership and communication skills. Property management software proficiency. Certifications Preferred Certified Apartment Maintenance Supervisor (CAMT or CAMT+) EPA Universal Certification OSHA 30-Hour Certification Certified Property Manager (CPM) or related credential preferred Physical Requirements Ability to inspect properties, including climbing stairs and ladders. Ability to lift up to 50 pounds occasionally. Ability to travel regularly between communities. Ability to respond to emergencies as required. Performance Metrics Work order completion times Budget performance Resident satisfaction scores Inspection and compliance results Preventive maintenance completion rates Safety incident frequency Property physical condition ratings Capital project completion within budget and schedule
Reports To:
President Supervises:
Regional Maintenance Managers, Maintenance Supervisors, Maintenance Technicians, Groundskeepers, and contracted service providers.
Pay:
$75,000.00 - $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Vision insurance Application Question(s): Do you have an Associate's or higher in Facilities Mgmt, Bldg Maint, Construction Mgmt, Engineering, or related field? Do you have an equivalent combination of education and experience?