Find & Apply For Maintenance / Service Supervisor Jobs in Hermantown, Minnesota

Lawn Maintenance Operations Manager Miller Creek Lawn & Landscape - 4.0 Hermantown, MN Job Details Full-time $26 - $30 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) 401(k) 4% Match 401(k) matching Safety equipment provided Opportunities for advancement Qualifications Snow removal Customer communication Teamwork Account development Team development Supervising experience Customer relationship management Organizational skills Leading team collaboration initiatives Managing facilities maintenance teams Irrigation system regular maintenance Crew management Managing grounds maintenance teams Full Job Description The Maintenance Operations Manager is responsible for leading and managing the company's Maintenance Division, overseeing day-to-day operations, crews, and performance across all maintenance services. This role provides operational leadership for landscape maintenance, lawn care and treatments, irrigation, seasonal cleanups, and winter snow and ice management. This position is critical to delivering high-quality service, developing strong teams, maintaining excellent client relationships, and driving department efficiency and profitability. The ideal candidate is a hands-on leader with strong technical knowledge, proven management experience, and a customer-first approach.

Qualifications:

5+ years of experience in lawn care or property maintenance operations 3+ years of supervisory or management Strong technical understanding of lawn care, landscape maintenance, irrigation, snow removal and equipment for these services Proven ability to lead, develop, and retain high-performing teams Strong communication, organization, and problem-solving skills Ability to manage priorities in a fast-paced, seasonal environment

Key Responsibilities:

( These duties are not just limited to the above; they will also include any area where Miller Creek needs assistance.) Division Leadership & Crew Management Lead and manage all maintenance crews, including lawn care, landscape maintenance, irrigation, and snow operations Train, supervise, and develop team members to ensure safety, productivity, and quality workmanship Establish & fill staffing levels based on workload, seasonality, and departmental needs and communicate these needs to HR Ensure compliance with company policies, safety standards, and DOT requirements Operations & Scheduling Plan and oversee daily, weekly, and seasonal maintenance schedules Coordinate labor, equipment, and resources across multiple crews Monitor all maintenance contracts to ensure scope, timelines, and quality standards are met Oversee lawn care equipment maintenance to ensure readiness and reliability Support continuous improvement of systems, workflows, and standard operating procedures Client Relationship Management Serve as the primary point of contact for maintenance clients Maintain professional, discreet, and responsive client communication Conduct site visits and client meetings to understand expectations and service needs Ensure client satisfaction, retention, and long-term account growth Support customized maintenance programs based on property requirements and client preferences Sales & Department Growth Support sales of maintenance programs, renewals, and contract extensions Identify opportunities for cross selling services and expanding existing accounts Prepare and execute change orders accurately and in a timely manner Collaborate with Sales division to meet departmental growth and profitability goals Quality Control & Performance Management Monitor field operations to ensure consistent quality across all services Identify and resolve operational issues or service deficiencies Establish and enforce quality standards and best practices Use performance data and field feedback to improve efficiency and outcomes Snow & Ice Management Lead winter snow and ice removal operations Ensure crews, equipment, and materials are prepared for snow events Coordinate staffing and response plans to meet client expectations during winter operations Budget & Resource Management Manage departmental labor, materials, and lawn care equipment budgets Oversee lawn equipment repairs and expenses Technical Leadership Provide technical guidance related to lawn care, landscape maintenance and irrigation systems Stay current on industry best practices, safety standards, and equipment advancements Communication & Collaboration Act as a liaison between clients, crews, and company leadership Utilize lawn and landscape management software and digital tools for scheduling, reporting, and coordination Work closely with other Operation Managers to align maintenance operations with company goals Field Presence Maintain a strong in-field presence, working on job sites and at company facilities Lead by example through visibility, professionalism, and hands-on support

Job Type:

Full-time (Seasonal) This position typically works 40+ hours per week. Overtime and extended hours may be required based on seasonal demands, weather conditions, project schedules, and business needs.

Pay:

$26.00 - $30.00 per hour

Benefits:

401(k) 401(k) 4% Match Dental insurance Health insurance Opportunities for advancement Safety equipment provided

Work Location:

In person