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Service Technician - Technology Products Stallion Infrastructure Services - 3.5 Tempe, AZ Job Details 1 hour ago Qualifications Surveillance equipment Microsoft Excel Microsoft Outlook Outdoor work experience Customer service Electronic systems troubleshooting Ladder use Network infrastructure Trailer towing Driver's License IP networking Physical security system troubleshooting Facility security systems Low-voltage electrical wiring Full Job Description The Service Technician executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands-on technical skills, strong troubleshooting ability, and a customer-first attitude. Role Priorities /

Responsibilities:

Install, configure, and repair communication systems.

Including:

mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard-wired connections). Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components. Configure and troubleshoot network, telephony, and satellite terminal-related systems. Perform routine maintenance and system checks; complete field retrofits and upgrades. Communicate job progress and issues to customers, project managers, and management. Crosstrain and collaborate with additional field operations as required.

Essential Knowledge, Skills and Abilities:

Knowledge of basic networking concepts and low-voltage systems. Familiarity with various Video Management Systems (VMS) and IP-based cameras. Ability to work independently or with minimal remote guidance. Strong troubleshooting and problem-solving skills. Excellent attention to detail and strong customer service orientation. Proficiency in Microsoft Outlook, Excel, and Word. Valid driver's license and acceptable driving record. Ability to lift and carry up to 60 lbs as lifting batteries during installation may be required. Ability to work outside in the elements (heat, rain, mud, cold) Ability to drive a ½ ton pick-up truck and experience towing and hauling a trailer. Ability to work on ladders and at heights greater than 10 feet from the ground. Ability to pass a drug and alcohol test and background screen Education or Certification required (if applicable): Training from a two-year vocational or technical program or equivalent field experience. 1-2 years of experience in surveillance, communications, or related low-voltage installation work. Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.