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Reports To:

Service Delivery Technician Supervisor Department:

Field Operations Job Status:

Non-Exempt Location:

Rockfalls, IL Responsibilities:

Technical Installation & Support Perform FTTH fiber installations and some service repair calls at residential locations. Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord. Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements). Troubleshoot basic fiber drop issues and connectivity problems. Understand and apply basic electronics, connectivity principles, and diagnostic procedures. Field Operations & Safety Ability to competently climb ladders on poles and other network elements. Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance. Maintain company truck, tools, and personal safety gear per operational and safety guidelines. Work outdoors in various weather conditions, including rain, snow, heat, and ice. Operate a company vehicle safely between job sites and in accordance with company policy. 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Find & Apply For Repair / Service Technician Jobs in Rock Falls, Illinois

Service Delivery Technician I - Rockfalls