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Service Technician - Machine Tools

KAAST MACHINE TOOLS INC - 3.0

Schiller Park, IL Job Details Full-time $40 - $50 an hour 6 hours ago Qualifications Equipment service recordkeeping Machine assembly Saws Field service equipment repair Post-sales product instruction Fabrication Grinders On-site technical support Equipment setup (production tasks) Email customer support Technical support via phone Phone communication Technical documentation In-person customer service Machining tool setup Mid-level Industrial equipment installation Industrial electrical systems Inspection reporting and documentation Maintenance activity documentation Troubleshooting electrical systems Machining repair techniques Machining equipment Electrical maintenance Milling machines Productivity software Technical support via email Communication skills Mechanical troubleshooting Email support Full Job Description KAAST Machine Tools is a fast-growing machine tool and fabrication equipment manufacturer with one of the most extensive line-ups of new machinery in North America. Headquartered in the greater Philadelphia area, we are proud to support manufacturers nationwide with high-quality CNC and conventional chip-making equipment as well as a full range of fabricating equipment. Our Chicago office, located in Schiller Park just 10 minutes from O'Hare International Airport, serves as a key hub for our service and showroom operations. We are seeking a hands-on Service Technician to join our Schiller Park, IL team. This is a full-time, in-house position based in our Chicago warehouse and showroom, with the exception of field travel for customer installations/service and major industry tradeshows. Travel typically accounts for less than 30% of the role. Responsibilities Uncrate, power-up, and fully test new machine tools; prepare inspection reports Install, assemble, and repair chip-making and fabrication machinery Perform customer demonstrations and provide technical support Assist customers via phone and email with troubleshooting and problem resolution Prepare machines for shipping to end-users Complete accurate service documentation, inspection reports, and maintenance logs. Support major industry tradeshows (IMTS, FABTECH) with demos and machine setup (occasional travel, less than 30%) Qualifications & Experience Experience with Capital Equipment / Machine Tools (lathes, mills, grinders, saws, etc. Industrial electrical (3-phase) knowledge and troubleshooting ability Mechanical aptitude and previous equipment repair/installation experience Strong problem-solving and customer service skills Clear, professional communication (phone, email, in person) Proficiency with Microsoft Office Why Join KAAST? Competitive pay based on skills and experience Opportunities to work on a wide variety of machine tools Supportive, team-oriented environment with growth potential Balanced role: primarily warehouse/showroom based Be part of one of the fastest-growing machine tool companies in the U.S.: Ability to

Commute:

Schiller Park, IL 60176 (Required)