Find & Apply For Repair / Service Technician Jobs in Durham, North Carolina

We are hiring quickly for immediate training and start! If you're #readytowork and have experience with mobile repair, we'd love to hear from you! Why uBreakiFix? uBreakiFix specializes in electronic repairs including: cell phones, screen repairs, gaming consoles, tablets, and computers. Founded in 2009, the company has rapidly expanded to have over 700 stores nationwide in markets across the U.S and Canada. With partnerships with businesses like Google and Samsung, the company is continuously evolving and providing room for advancement. Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers? Are you sales oriented and results driven? Well then come join one of the largest and most reputable smartphone repair companies in the US. Job Description Serve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. This position will travel to customer locations and complete repairs at the customer's site. Present and outline benefits of Asurion warranty options. The repairs will be scheduled Monday through Sunday from 7AM-7PM. Full training is provided, along with tools, and a corporate vehicle for the technician to drive to the job sites.

Tasks and Responsibilities:

• Safely travel to customer sites and arrive within the scheduled appointment window
• Inform customers of job status (En route, Arrived, etc.)
• Diagnose, troubleshoot and repair devices
• Provide recommendations for problem resolution
• Explain complex technical issues to customers in a simple to understand manner
• Provide repair and replacement estimates to customers
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly manner and maintain a positive work environment
• Ability to sell Asurion family of warranty products for additional earning potential
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
• Keep track of all devices and inventory while safeguarding all van stock
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional appearance of the repair van

Note:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of

• personnel so classified, and they may change at any time.

UBREAKIFIX

is an equal opportunity employer

M/F/D/V BASIC QUALIFICATIONS

• Outstanding customer service skills
• Excellent technical, problem solving, and analytical skills
• Exceptional organizational skills
• Strong written and oral communication skills
• Proficient in Microsoft Office
• Work well with a team
• Ability to work flexible hours, including weekends and holidays
• High school diploma or GED
• Valid Driver's License
• Ability to pass Drug, and Background Screening

PREFERRED QUALIFICATIONS

• Experience repairing electronics, smartphones, PC/MACs, and game consoles
• Asurion Certified Technician
• Previous experience working at retail electronics store or field tech experience Additional information: Company Provided vehicle Paid Training Advancement opportunities Performance based

Bonuses & Commission Benefits Job Types:

Full-time, Part-time Pay:

$14.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person