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Maintenance & Repair
Satellite / Broadband Technician
Lansing, MI

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Acuity Brands

Field Support Specialist II, North Central

Job Description

Job Title:
Field Support Specialist II Acuity Inc. (
NYSE:
AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.
Work location:
This position may be based anywhere in the United States and includes travel as part of the responsibilities. Job Summary Provides startup, troubleshooting and end user training for lighting control systems. Can easily read lighting and floor plans and interpret specifications to ensure system installations match the plans and meet the end user's expectations. Has enough expertise to handle complex jobs and work with both internal and external stakeholders to address concerns and drive for project completion. Key Responsibilities Performs onsite lighting and control startup, troubleshooting and end user training-55% Provides expert support for both internal and external customers as it pertains to field applications of product
  • 30% Creates and maintains relationships with key stakeholders to provide differentiated service
  • 10% Provides engineering support and communicates cross-functionally with other departments
  • 5% Minimum Experience Required Associate's Degree or Technical Degree or equivalent 1 to 2 years of relevant technical experience Working general computer skills, including but not limited to e-mail, spread sheet, word processing, and data entry Strong communication, both written and oral Ability to read and interpret plans and specifications Understanding of basic electrical components (relays, drivers, ballasts.
..). Preferred Requirements 2 to 4 years of relevant experience with problem solving/client facing ang technical hands on Understanding of lighting control systems Travel Requirements This is a remote role with 90% travel from Monday to Friday, allowing weekends at home Ideally, candidates should reside in Michigan, as most travel will occur within this area (Mid Central Region) Travel requirements 90% The range for this position is $41,000.00 to $89,000.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person
Pay:
$41,000.00
  • $89,000.
00 per year
Work Location:
In person