Find & Apply For Chemical Operator Jobs in Norfolk, Virginia

Job Requirements Norfolk, VA Secret Polygraph not specified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Interim Work Capacity Request No.

C004914 24-AUG-2026

(This is not an order) Reference to Our Request No.: C004914

Statement of Work Requirement Title:

Senior Technician (ICT Systems Operations and Maintenance)

Requirements Description:

• Delivers first call resolution in accordance with

Standard Duties & Role:

Operating Procedures (SOP);

• Performs Level 1 forward support for incidents and request fulfilment in accordance with applicable SOPs;
• Escalates incidents to Level 2 support as necessary;
• Installs and maintains CIS assets for CSU Norfolk and supported customers;
• Installs and maintains Software on workstations;
• Records all actions pertaining to CIS support in the approved ticket management system;
• Adheres to Technical Assistance Center Standards of Work;
• Provides status updates for assigned requests via the approved ticket management system;
• Follows-up with users on completed requests prior to closing associated tickets;
• Contributes to accountability of CIS assets;
• Escalates User Complaints and Problem Management issues to TAC Cell Head;
• Executes pro-activeness for all requests assigned to User Support Section;
• Adheres to work schedule, providing support by engaging directly with the customer;
• Must be able to engage professionally in a multi-National environment working with VIPs.

Requirements Description:

• 3 years minimum experiences in Installation, operation and

Skill, Knowledge & Experience:

maintenance of computer systems on local area networks (LAN);

• 3 years minimum experiences in System administration and maintenance of computers running Microsoft Windows 11;
• Installation, operation and maintenance of commercial off the shelf (COTS) equipment (i.e. desktop and laptop computers, printers);
• Service Desk management, including incident and problem processing, change request processing, availability management and user interaction;
• Experience with ticketing system (such as ITSM);
• A+ Fundamentals (Hardware / Software) preferred;
• ITIL foundational certification preferred;
• Must possess good communication skills;

Equivalent NATO Grade:

G10

IWC Work Location:

Norfolk, VA, US Full time on-site: Yes Duration of the requirement ,

Required Start Date:

21-SEP-2026

End Contract Date:

31-DEC-2026 Total Scope of the request (hours): 760

Specific Working Conditions:

• Office environment: Local Norfolk Region, VA, United States. Some lifting of equipment (up to 25lbs) and physical work (desk installations) might be required.
• During exercises work can shift outside of normal office hours.
• Language requirements: A thorough knowledge of English, both written and spoken, is essential.

Required Security Clearance:

NATO Secret group id: 91174031 Log in to view the job poster Apply now