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Manufacturing
Production Supervisor
Walled Lake, MI
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About The Salvation ArmyThe Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
About the RoleJoin our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.
Key ResponsibilitiesProduction & Team Leadership
Direct and ensure completion of daily tasks for production team members, including workspace maintenance
Train new team members on production expectations and processes
Perform quality control inspections to ensure only the best products reach the sales floor
Track and report production metrics at scheduled intervals
Implement strategies to meet product acquisition, production, and sales goals
Manage product rotation and inventory control processesOperations & Quality Control
Maintain organized workspaces and prepare for next-day production
Support store maintenance and safety protocols
Place and coordinate supply orders for processing needs
Implement product control procedures to prevent shrinkage
Monitor and control property, utility, and supply usageCustomer & Team Relations
Seek ways to improve donor and shopper experiences
Support management in fostering positive understanding of policies and procedures
Communicate effectively with store management regarding operations
Direct complaints and concerns appropriately to managementPreferred
Retail sales production and/or thrift store experiencePhysical Requirements
Regular standing, walking, and manual dexterity
Ability to lift/move up to 50 pounds regularly
Occasional lifting up to 100 pounds
Capability to climb, balance, stoop, kneel, or crouch as needed
Clear vision (close and distance) with ability to adjust focusSchedule Requirements
Flexibility to work weekends and evening hours
Available for occasional travel to various locations for work or trainingWorking Environment
Store environment with quiet to moderate noise level
May experience temperature fluctuations based on weather
Some exposure to dust
Extended periods of standing possibleThe Salvation Army is an equal opportunity employer.
Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.