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Operations Supervisor - Food Production

LSG Sky Chefs, Inc.

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Jamaica, New York

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PERMANENT

Updated 09/07/2026

Job Description

Job Summary

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation's leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job - it's an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America's first, foremost, and finest and take your career to new heights.

Role Purpose Statement

Seeking an outgoing candidate who thrives in a fast paced food production environment and enjoys managing a group of employees that are focused on delivering a quality product to our customers. Additionally, this candidate needs to monitor and engage employees in all safety & performance initiatives.

Main Accountabilities

Supervisor Responsibility

Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely

Conduct daily work group meetings

Schedule and control staff to meet labour productivity and overtime targets

Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)

Document and follow up on all department processes in order to implement improvements

Ensure on-time and accurate production and/or catering of all flights

Monitor and ensure compliance with all safety regulations

Other duties as deemed necessary

Leadership

Guide, motivate and develop staff within the Human Resources policies

Make the companys values and management principles live in the department(s)

Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations

Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

Bachelor's degree or equivalent knowledge required

In addition, one to three years of related work experience required

Problem solving and leadership skills

Strong interpersonal and communication skills

Ability to develop and lead others to obtain desired results & achieve productivity goals

Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations

Excellent verbal, written and organizational skills required along with the ability to multi-task

Good knowledge of Microsoft Office and Windows-based computer applications

LSGNS

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