Find & Apply For Quality Control Systems Manager Jobs in Newburyport, Massachusetts

Job Overview Responsible to ensure quality management of agency to meet all DDS regulations and standards. Provide oversight and direction to the Quality Assurance Coordinator in the implementation of all standards set forth by the DDS to ensure compliance with DDS regulations as well as federal, state and local policies. Ensures all standards and regulations are maintained and followed. Responsible to ensure all DDS and ISS programs are in compliance with the DDS regulations. Oversee and direct the training of all staff in program services. This includes direct support, program managers and program coordinators. Participate as a member of the TPI Senior Management Team, and the Risk Management Team

SUPERVISION EXERCISED

Supervision of Quality Assurance Coordinator /Human Rights Coordinator

SUPERVISION RECEIVED

Chief Operating Officer

COMPENSATION CLASSIFICATION

Exempt, Salary

RESPONSIBILITIES

1. Provide oversight, training and supervision to the quality assurance coordinate/human rights coordinator regarding quality management, licensing and accreditation standards to ensure adherence to DDS, federal and state quality regulations. 2. Conduct on-site reviews of programs to ensure quality services and licensing standards are met. 3. Oversee the HCSIS system and ensure all reports are well written, accurate and submitted in a timely manner. Notify Human Resources in case employee action is needed. 4. Conduct internal investigations, ensure protocols are followed and identify any problem areas. Report problem areas to the Director of Program Services and ensure a plan is developed and implemented, as necessary. 5. Oversee the Human Rights Coordinator to ensure all regulatory standards are met. 6. Review and identify any quality control systems issues problems with process/procedures. Report any concerns to the director of program services and work in conjunction to rectify issues. 7. Track certification, mandatory, and annual trainings and ensure trainings are complete and timely for all staff to ensure regulatory compliance and in conjunction with the Training Specialist. 8. Upholds the values and culture of PBS while ensuring that PBS interventions are implemented with integrity. 9. Work in conjunction with the Senior Management Team on establishing and maintaining systems including referrals, future program development.

QUALIFICATIONS

 BS/BA and a minimum of 5 years related work experience.  Strong knowledge of DDS regulations, licensing and survey and certification.  Ability to develop, implement and maintain quality systems and processes  Prior group training experience regarding quality standards and regulations.  Knowledge of applicable federal, state, and local regulations and policies regarding human services and quality assurance systems and regulations.  Knowledge of Microsoft Office Word, Excel and Outlook and/or Google email  Strong problem-solving skills and independent judgement skills to analyze information, formulate recommendations and evaluate processes and procedures for quality compliance  Excellent verbal, written and interpersonal skills required  Ability to maintain effective working relationship with employers, employees, state agencies and the general public  Comfortable engaging with all levels of management  Ability to work as a member of a team in a positive and productive manner  Successful check of

CORI, DPPC

Abuser Registry, Driving Record and Fingerprinting  Performs any other duties as assigned. Position will require moderate sitting, standing, walking, and occasional driving to run errands. On a weekly basis, the approximate standards include the following and are dependent on required workload: Sitting 65%

Standing/Walking:

25% or more

Lifting:

1% or more

Twist/Turn/Squat:

5% or more

Forearm Rotation:

4% or more

Transportation:

Only as needed depending on responsibilities

Pay:

$80,000.00 - $85,000.00 per year

Benefits:

403(b) Dental insurance Health insurance Vision insurance

Work Location:

In person