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Manufacturing
Quality Control Systems Manager
Grand Haven, MI
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We are seeking a hands-on Quality Manager to lead and continuously improve a comprehensive quality management system within a manufacturing environment. This individual will play a critical role in ensuring product quality, driving process improvements, and leading cross-functional initiatives to enhance operational performance. The ideal candidate is a proactive leader who thrives on solving complex quality challenges, engaging directly with production teams, and implementing sustainable improvements on the shop floor. Responsibilities of the
Quality Manager:
Lead, mentor, and develop the Quality team, including hiring, training, and performance management Oversee and improve the Quality Management System in alignment with IATF 16949 and customer requirements Ensure all products meet defined quality standards, customer expectations, and regulatory requirements Establish and track key quality metrics (PPM, scrap, rework, cost of poor quality) Lead internal, customer, and third-party audits, including certification readiness and compliance activities Drive APQP processes and approve PPAP submissions, PFMEAs, and control plans Implement and maintain process controls, including SPC and capability analysis Lead root cause investigations and corrective actions for internal and customer quality issues Collaborate cross-functionally with operations, engineering, and supply chain to drive improvements Manage supplier quality performance and support escalation/resolution of supplier issues Drive continuous improvement initiatives to improve yield, reduce defects, and increase efficiency Report quality performance and improvement initiatives to leadership Serve as the final authority for quality-related decisions, including product release and deviations Required Skills of the
Quality Manager:
Strong expertise in:
IATF 16949
standards
APQP / PPAP
processes FMEA, SPC, and MSA methodologies Root cause problem-solving tools (8D, 5 Whys, etc.) Demonstrated ability to lead teams and drive measurable process improvements Hands-on approach with strong presence on the production floor Excellent communication skills with the ability to collaborate across departments Experience working with suppliers and customers on quality-related issues Highly organized and detail-oriented with strong analytical capabilities Ability to manage multiple priorities in a fast-paced environment Preferred Skills of the
Quality Manager:
Proven experience in a Quality Manager or senior quality leadership role within manufacturing Familiarity with ERP/MES systems Experience in high-precision or automated manufacturing environments Professional certifications in quality or continuous improvement #LI-HP1 #