Find & Apply For Quality Inspector / Technician Jobs in Waterloo, Iowa

Company DescriptionAbout UsThe Dynamic DifferenceWe don't just run programs. We build them around people. Our human-centered approach combines real corporate support, long-term leadership, and cutting-edge technology including AI interview tools, virtual reality career exploration, and real-time predictive analytics. Every solution is flexible, integrated, and designed to get results. Our leaders have been with us since day one. Our processes are built to improve. And our commitment to customers never wavers.

Who We AreA National Leader in Workforce SolutionsWe are a nationally and internationally respected leader in workforce training, consulting, management, and administrative services. From supporting job seekers facing barriers to employment, to building employer talent pipelines and delivering statewide training, we bring quality, accountability, and expertise to every program we touch.

Job DescriptionYou will conduct quality reviews; using statistical sampling, auditing and observation of work-in-progress to evaluate compliance with policies and procedures and adherence to contract requirements.

Identify, review and implement a plan for regular monitoring of data required.

You will review client eligibility and expenditure requests as applicable.

You will monitor files, reports and payment requests submitted by staff to ensure compliance with local, state and federal requirements.

You will document staff performance including, but not limited to, client enrollment, expenditure requests and any recommend coaching or training that may be needed.

You will prepare monitoring documents and reports for the purpose of dissemination and improvement performance efforts.

You will communicate data findings in an effective manner to make positive recommendations for continued improvement of staff competency.

You will coordinate with management and leads to schedule continued training sessions with staff as applicable.

You will develop and administer training programs for all employees in various classroom formats. This can include training materials such as texts, handouts, class exercises or assessment tools.

Review operational procedures and processes to ensure compliance and provide technical assistance to center staff in process/quality improvement.

Maintain accurate records to include training schedules, attendance records and pre/posttest evaluations.

Update and maintain document control systems. 

QualificationsEducation:

Bachelor's Degree from an accredited college or university or equivalent experience

Experience:

Two years of relevant work experienceRequires working knowledge of WIOA, and all applicable local Workforce Service programsFamiliarity with applicable federal, state and local laws and regulations requiredExperience with state data systems preferred

Skills/Abilities:

Must possess strong data entry skills and be proficient in Microsoft Office products with the ability to use various software programs for correspondence, reports, statistical compilation, analysis and data base accessAbility to clearly and concisely communicate via presentations, in person, written, and oral communicationsAbility to work in a fast-paced, team environment and to work independently with minimal directionExcellent interpersonal skills and customer-service orientation

Additional Requirements:

Must have valid driver's license and adequate vehicle insurance coverageAdditional InformationDynamic Workforce Solutions is committed to providing an environment that is free from unlawful discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons.

Living DynamicWe believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.

Equal Opportunity EmployerAPM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].