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Project Assistant

• Healthcare QA Capital Staffing Solutions New York, NY Job Details Full-time | Contract $28
• $30 an hour 9 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Microsoft Excel Microsoft Outlook Electronic health records (EHR) management Healthcare Administration Microsoft Office Project management Bachelor's degree Quality improvement Continuous clinical improvement initiatives Project execution Webex Quality assurance experience within healthcare Full Job Description Overview Under direction of the Associate Executive Director (AED), the Quality Assurance Analyst (QAA) will support the quality review and evaluation of care coordination (CC) records.

The QAA will assume responsibility for supporting the Division's quality improvement initiatives and compliance with regulatory requirements. The QAA will be responsible for the completion of care coordination chart audit activities, execution of corrective action plans, and support in development of training materials designed to remove any perceived gaps. The QAA will support the management of incident reporting and fair hearing activities/data and is primarily responsible for processing all case enrollment status changes in the Electronic Medical Record (EMR) for our care management agency.

Pay:

$28-30/hr

Location:

New York, NY 10004

Duration:

10/26/2026

• 12/21/2026 (likely to extend)

Hours/Shifts:

REGULAR BUSINESS HOURS

• M•F•9am-5pm Responsibilities Conduct regular independent reviews for the NYCH+H care management agency using standardized chart review tool(s) to review documentation activities (charts) for quality, completeness and compliance with all federal, state, local, and agency regulations.

Assist with the execution and monitoring of written action plans that identify a specific, measurable, attainable set of activities designed to improve any deficits observed in documentation/records in collaboration with the quality manager. Monitor the completion of corrective action chart reviews and escalate any past-due or clinically compromising outcomes to the quality manager to ensure resolution is achieved. Review and track all incoming incident, grievance, complaint and fair hearing reports to ensure accuracy and completeness. Ensure that documentation around the incident, grievance, and/or fair hearing is conducted accurately. Escalate reports that require further investigation to manager for review. Complete chart reviews for any incidents, grievances, and fair hearing and verify that recommended follow up/corrective action is completed by target dates as appropriate to federal/state/local policy. Enter all received incidents and complaints in the proper system of record (e.g. VOICE, department tracker). Maintain and prepare metrics reports to demonstrate trends in incidents/complaints. Participate and document incident, grievance, and complaint case conferences to provide support and guidance to team; ensure that patients are connected to appropriate levels of care and that all required/supporting documentation is on record as needed. Co-author quarterly QAPI Board Report showcasing divisional progress across KPIs and Objectives & Key Results (OKRs). Support tracking of all needed report metrics and follow up with business leaders. Support Divisional QAPI committee preparation (e.g. tracking attendance, agenda development, minutes, follow up action items, etc.).

MUST HAVE REQUIREMENTS

Bachelor's degree in healthcare administration, social work, nursing or related field. Knowledgeable in Developing, implementing and evaluating quality improvement initiatives Excellent analytical, problem solving, and decision-making skills. Strong attention to detail. Microsoft Office Suite (Excel, Outlook, PowerPoint, Word), WebEx and Epic Medical Record System. One years' experience in quality improvement, patient safety or related field community healthcare setting preferred. Candidates must have healthcare backgrounf and the below skills: Project Management Critical Thinking Manage Large Datasets Analytical Performance Improvement management Preparing Board Report #AJ1

Pay:

$28.00

• $30.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person