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Manufacturing
Quality Inspector / Technician
Brodhead, WI
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Operate truck scale and perform all duties as assigned by the Location Manager and/or Office Manager with a safety-first mindset. Provide exceptional customer service to all customers.
Duties & Responsibilities:
Provide outstanding customer service skills at all times when greeting and servicing customers. Manage inbound and outbound grain shipments for customers coming across the truck scale. Ability to grade grain and identity foreign materials (will train). Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded. Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding elevator hours and ticket information. Assist Location Manager and office staff with filing, reporting, tidiness of scale operation area and other duties as time allows. Maintain a clean and professional appearance and provide courteous, timely and professional customer service.
Qualifications:
Proven computer skills as well as a track record of working effectively with customers is required. Verbal and written communication skills and the ability to multi-task in a fast-paced environment. Ability to work overtime hours as/if needed.
Working Conditions & Physical Requirements:
This job operates in a professional office environment - routinely uses standard office equipment such as computers, phones, photocopiers, and filing. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand 95% of the time; walk; and reach with hands and arms.
Position Type/Expected Hours of Work:
This is a seasonal position. (Expected to work from late-September - late-November). Hours 7a - 6:30p some day and be able to work on Sunday 7a - 6p We can work around some conflicts if needed.