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Communications / Public Relations Manager
Kenansville, NC
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Position Summary The Coordinator of Career & Community Engagement is responsible for developing, coordinating, implementing, and evaluating educational and workforce training opportunities that respond to the needs of students, community members, businesses, nonprofits, and community partners. The Coordinator serves as a liaison between James Sprunt Community College and the community to identify needs, strengthen partnerships, and develop programs and courses, including bilingual programs, that expand access to College resources and opportunities. The Coordinator supports the daily operations and initiatives of the Center for Career & Community Engagement and collaborates with College departments, faculty, staff, businesses, and community organizations to advance the College's mission and strategic goals. This position reports directly to the Director of Career & Community Engagement. Essential Duties and Responsibilities Serve as a liaison between James Sprunt Community College and the community, with particular emphasis on developing strong relationships with Latino/Hispanic and other underserved populations. Develop, strengthen, and maintain partnerships with community organizations, businesses, industries, schools, nonprofits, and other stakeholders. Identify educational, career, and workforce training needs within the community and recommend new courses, programs, and services based on identified needs and community requests. Develop and coordinate new bilingual and community-responsive course offerings from initial concept through implementation and evaluation. Coordinate and support the implementation of programs and courses offered through the Center for Career & Community Engagement. Provide bilingual (Spanish/English) assistance to prospective and current students throughout the enrollment and registration process. Assist students with program selection, registration, scholarships, and referrals to appropriate College and community resources. Assist with recruitment, outreach, and retention efforts for Continuing Education & Workforce Development programs. Collaborate with the College Recruiter and Marketing Department to develop and implement bilingual marketing and outreach strategies. Assist in developing and maintaining bilingual content for the Center's social media platforms, website, promotional materials, and other communication channels. Support the daily operations of the Center for Career & Community Engagement, including outreach, student assistance, program coordination, and community engagement activities. Assist with overseeing the Center's daily operations in the absence of the Director. Recruit, coordinate, and support adjunct instructors as needed. Assist with supervising and evaluating adjunct instructors as assigned. Coordinate course and instructor schedules. Schedule and coordinate occupational extension and personal enrichment courses. Coordinate registration processes, collect payments, and ensure required paperwork is submitted in a timely manner. Maintain accurate student records, course documentation, syllabi, outreach records, and departmental files. Coordinate the evaluation of course and program effectiveness and make recommendations for improvement. Work with the CE Registrar to ensure required paperwork is completed and submitted. Assist with grant-funded initiatives and provide information and support for external funding proposals and grants. Assist with managing program and instructional needs within the approved budget. Recommend budget, equipment, technology, and resource needs. Communicate and coordinate activities with other areas of the College. Work with the supervisor to develop and maintain departmental policies and procedures. Establish annual goals and objectives related to community engagement, program development, and student and community services. Participate in professional organizations, workshops, conferences, and training opportunities as requested by the supervisor. Serve on College committees as directed by the supervisor. Assist with equipment and software maintenance and maintain appropriate technology competencies. Maintain confidentiality and security of College and student information. Perform other professional or job-related duties as assigned. Some evening and weekend work may be required based on program and community needs.
Qualifications:
Education, Experience, Skills, and Abilities Minimum Qualifications The requirements listed below are representative of the knowledge, skills, and abilities required to satisfactorily perform the essential duties and responsibilities. Knowledge, Skills, and Abilities Proficiency in operating computers and related software. Ability to maintain confidentiality at all times. Strong organizational, planning, and coordination skills. Ability to manage multiple programs, projects, and priorities. Ability to communicate effectively, both verbally and in writing. Ability to establish and maintain positive relationships with students, community members, businesses, organizations, and College personnel. Ability to identify, communicate, and analyze problems and develop appropriate solutions. Ability to work independently while also contributing effectively within a team environment. Ability to take ownership of responsibilities and utilize constructive feedback. Must be punctual, professional, ethical, and dependable. Ability to plan, prioritize, and meet deadlines. Strong interpersonal and community engagement skills. Bilingual proficiency in English and Spanish, both written and verbal. Education and/or Experience Any combination of education and experience that demonstrates possession of the requisite knowledge, skills, and abilities.
Education/Skills Required:
Bachelor's degree OR an equivalent combination of education and experience. Bilingual proficiency in English and Spanish, written and verbal.
Preferred:
Bachelor's degree in Education, Workforce Development, Community Development, Economic Development, Business Administration, or a related field.
Experience Required:
Experience in the development and delivery of adult education programs and services.
Preferred:
Experience working within a community college or higher education environment. Experience developing and delivering bilingual (Spanish/English) educational or workforce programs. Experience supervising adjunct instructors or coordinating instructional programs. Experience with grant-funded initiatives and workforce development partnerships.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to focus. May require travel.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in indoor conditions. The noise level in the work environment is usually moderate. This position description covers the most essential functions and duties associated with this position. Other duties may be assigned by the President or appropriate supervisor personnel. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary. James Sprunt Community College is an Equal Opportunity Employer. The College prohibits discrimination against any person (including staff, faculty or student body) on the basis of race, color, national origin, sex, disability, religion, political affiliation, sexual orientation, gender identity, veteran status, genetic information, or age. If you need assistance or accommodations, please contact 910-296-2400. We are unable to provide information regarding the status of your application over the phone. Please log in to check the status of your application. For general questions regarding our hiring process, please contact 910-275-6180.