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Harvest Market Coffee Manager Harvest Market (Niemann) - 3.0 Ann Arbor, MI Job Details Full-time $17 - $20 an hour 19 hours ago Benefits Health insurance Dental insurance Flexible spending account Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Vendor relationship building Customer communication Customer complaint resolution Full Job Description SUMMARY The Niemann Harvest Market Coffee Manager will lead department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses. The Coffee Manager implements the weekly merchandising plan creating a positive experience for customers and providing the store with a profitable outcome. The Coffee Manager develops and maintains our Vendors, Makers and Producers relationships and works with other departments with cross merchandising. The Coffee Manager will assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Delivers superior guest service and ensure absolute customer satisfaction Learns and uses the three

Es:

Engagement, Educate, Empowerment Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives Quality assurance checks in all areas of the department Responsible for receiving, invoicing, pricing, shrink control, and inventory of Coffee Department Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community Continually evaluates and reacts to performance issues Operate and use all equipment necessary to run the department Work varied hours/days to oversee department operations Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goals Stock levels and best practices throughout the Coffee Department Personnel responsibilities for all Coffee Associates Follow all Health Code guidelines Follows all store and department policies and procedures Follows all safety policies and procedures; is a safety role model Other duties as assigned

KEY ATTRIBUTES

Passion/purpose Foodie/farmer Thirst for knowledge/curious/inquisitive People enthusiast/outgoing Genuine Good communicator/desire to share Trendy/fun Honest Techie Coffee knowledge People/Team development skills Leadership skills Organization/Prioritizing skills Computer Skills Detail minded Open minded Stable High energy level Adaptability

SUPERVISORY RESPONSIBILITIES

Directly supervises a varied number of Associates in the Coffee Department Responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Training Associates; planning, assigning, and directing work. Appraising performance; rewarding and coaching Associates. Addressing complaints and resolving problems EDUCATION and/or

EXPERIENCE

High school diploma or general education degree (GED); One to three months related experience and/or training; Or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Manager Food Handlers Certificate provided at store level

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heel Safety Cutter Computer Ladder Stepladder Uniform per store policy Associates may be required to use standard Coffee equipment including, but not limited to, Coffee bean grinder Cappuccino machine

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time) Stand Walk Use hands to finger, handle, or feel Reach with hands and arms Taste Communicate with associates and customers Lift and/or move up to 10 pounds Smell Frequently (Between 1/3 to 2/3 of the time) Stoop Balance Kneel Crouch Occasionally (Less than 1/3 of the time) Sit Crawl Overhead lifting Lift and/or move up to 25 pounds Vision Close Distance Peripheral Depth perception Ability to adjust focus Ability to distinguish colors

WORK ENVIRONMENT

Regularly Moving mechanical parts Exposed to airborne particles Risk of electrical shock Occasionally Chemicals while cleaning Noise Level Moderate

PAY RANGE

(depends on industry experience) $17 up to $20/hour

BENEFITS

(eligibility based on full-time/part-time status) Medical, Dental, and Vision Insurance Flexible Spending Accounts (Medical and Dependent Care) Life Insurance Voluntary Benefits MI Earned Sick Time (ESTA) Retirement Plans Employee Assistance Program

•Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

•Position requirements may vary by store location

Brand:

Harvest Market (Niemann)

Address:

910 Briarwood Circle Ann Arbor, MI - 48108

Property Description:

576

Harvest Market Property Number:

576