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Product Manager
Tampa, FL

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First Horizon Bank

Treasury Management Product Manager

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Job Description

  • Location: Memphis, TN | Birmingham, AL | Atlanta, GA | Charlotte, NC | Lafayette, LA | Knoxville, TN | Nashville, TN | Houston, TX | Little Rock, AR | Tampa, FL
  • Weekly Hours: Monday - Friday 8:00am - 5:00pm
  • SUMMARY
  • We're seeking an experienced Product Manager to join the Treasury Management division, focusing on Treasury Management Revenue Management.

This role will oversee a portfolio that includes pricing optimization tools, earnings credit (ECR) strategy, account analysis, and pricing governance across all TM service offerings. The ideal candidate will work within a dynamic team of product managers and developers, demonstrate product mastery, enhance client experience, financial acumen, cross-functional leadership to ensure the bank delivers competitive and profitable services. The product manager will be responsible for:

+ Product Strategy & Portfolio Leadership

+ Pricing & Profitability Management

+ Product Development & Lifecycle Management

+ Client Experience & Market Positioning

+ Cross‑Functional Leadership

+ Performance Management & Analytics

  • ESSENTIAL DUTIES AND RESPONSIBILITIES
  • _Product Strategy & Portfolio Leadership_
  • + Own the multi‑year product strategy for TM pricing and profitability frameworks. + Monitor market trends, regulatory developments, and competitive dynamics to inform product direction and pricing strategy. + Drive innovation in pricing/forecasting capabilities, and automated optimization features.
  • _Pricing & Profitability Management_
  • + Oversee pricing strategy for TM products, ensuring alignment with enterprise profitability goals.

Work with internal partners to provide competitive pricing for all TM services and customers.

+ Lead governance for pricing models, discounting frameworks, and exception management process.

+ Partner with Finance and internal lines of business to manage deposit ECR strategy/rates and participate in driving balance growth/stability.

+ Develop analytics and dashboards to track product profitability, client behavior, and pricing effectiveness.

  • _Product Development & Lifecycle Management_
  • + Define product requirements, user stories, and success metrics for technology and operations partners. + Ensure all products meet regulatory, compliance, and risk management standards. + Maintain strong operational controls and support continuous improvement of processes and systems.
  • _Client Experience & Market Positioning_
  • + Collaborate with Sales, Relationship Management, and Client Specialist teams to understand client needs and translate them into product enhancements. + Develop value propositions, competitive positioning, pricing sensitivities, and go‑to‑market strategies for TM solutions. + Support strategic client engagements, including pricing negotiations, RFP responses, and complex deal structuring.
  • _Cross‑Functional Leadership_
  • + Partner with Technology, Operations, Corporate Treasury, Finance, Risk, and Compliance to deliver scalable, reliable, and compliant solutions. + Serve as the primary business owner for TM pricing/profitability engines and account analysis systems. + Work with internal parties including Sales, Finance, and Accounting to deliver pricing tools for TM services.
  • _Performance Management & Analytics_
  • + Track product performance, client adoption, operational metrics, and financial outcomes. + Use data to identify opportunities for optimization, automation, and improved client experience. + Prepare executive‑level reporting and business cases for investment decisions.
  • SUPERVISORY RESPONSIBILITIES
  • While the Treasury Management Product Manager does not have direct supervisory responsibilities, this role requires strong partnership and collaboration skills.
The successful candidate will:

+ Engage and collaborate with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies.

+ Act as a liaison between stakeholders to ensure seamless communication and execution of product plans.

+ Influence and inspire internal teams by sharing insights and advocating for product vision and goals.

+ Coordinate with external vendors and partners to enhance product offerings and customer experience.

  • QUALIFICATIONS
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: + 5+ years of product management experience, preferably in financial services commercial deposit products / services

+ Bachelor's degree in Business, Finance, Technology, or related field. Master's/MBA a plus.

+ Proven experience in Treasury Management, commercial deposit products and services, pricing strategy, or financial services product management

+ Deep understanding of liquidity management, deposit economics, ECR, and Account Analysis

+ Ability to translate business requirements into technical specifications

+ Strong analytical and financial modeling skills

+ Excellence in stakeholder management and cross-functional leadership

+ Ability to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is critical

+ Ability to work in a fast-paced environment, managing multiple products and projects simultaneously, passionate about building meaningful, intuitive products

+ The ability to write clear, concise internal product specifications, external communications and training materials

+ Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders

+ This candidate must have excellent oral and written communication skills

+ The candidate must possess excellent knowledge of the Microsoft Office products to review/read/send email, create memos/letters, spreadsheets, client presentations, flow charts, etc.

+ Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals

  • COMPUTER AND OFFICE EQUIPMENT SKILLS
  • + Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications.

+ Experience with tools such as Confluence and JIRA for tracking project progress and Lucid (or Visio like solution) for creating process flows or diagrams

+ Proficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insights.

+ Familiarity with treasury management systems and Account Analysis is preferred.

+ Certified Treasury Professional (CTP) or similar certification is a plus

  • CERTIFICATES, LICENSES, REGISTRATIONS
  • (
Ex:

CPA, Series 6 or 7 license, etc)

  • + Certified Treasury Professional (CTP) or similar certification is a plus
  • Job Identification:
  • 1366
  • Job Category:
  • Support
  • Job Schedule:
  • Full time
  • Degree Level:
  • High School Equivalent

Benefits

  • Dental Insurance