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Senior Product Manager- Agentic Commerce (Remote)
Job Description
The Role Owns the digital storefront and commerce journey across merchandising, application, checkout, and post-purchase experiences. Develops product strategy and roadmaps, defines requirements and acceptance criteria, leads cross-functional initiatives, analyzes funnel and conversion data, and iterates on customer experiences. The role focuses on agentic commerce, AI chatbot workflows, consumer trust products, B2B2C commerce, fintech payment flows, and risk-aware product innovation. Summary Generated by Built In Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (
NYSE:
PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform. We are currently hiring a Senior Product Manager to help grow our company and ensure our mission is achieved! This role is work from home position and can be performed remotely anywhere in the continental US or in one of our corporate locations in Utah or Arizona.
WE ARE:
Prog Tech embodies the modernity and transformational vision that is core to our business evolution. As passionate and hungry technical experts, we join together on the mission of progressing through technology. We believe in taking pride in our engineering, in the relentless pursuit of daily progress, and to bring others with you in your march to the future. We continuously experiment, fail fast, and constantly deliver.
YOU ARE:
A highly skilled technical product manager with a background in managing exceptional digital storefront and commerce customer experience products. You have a passion for utilizing data to solve problems, innovate, and create products that delight our customers. You will have strong foundational product management skills and are a self starter. You are a strong communicator and are able to align your designer, engineering team, and stakeholders to deliver solutions on time.
YOUR DAY-TO-DAY
Demonstrated ability to solve difficult problems by bringing innovative solutions Use sound judgement to assess risks & opportunities, then provide well-structured, data-informed, and written narratives Proven ability to engage with engineers, designers, peers, and company leaders in a constructive and collaborative relationship Develop and maintain a product roadmap by meeting with internal stakeholders and customers to continuously improve the post-approval customer experience Lead cross functional initiatives to identify business problems, mitigate risk, and validate proposed solutions through customer and market research Define use cases, features, requirements, and acceptance criteria that articulate desired product functionality Establish in partnership with dependent teams an iterative release schedule that delivers value and features to customers, on time and as promised Own and optimize the digital storefront and commerce journey — merchandising, application, checkout, and post-purchase flows — using funnel and conversion data to prioritize Test, measure, and iterate on existing product experiences — identifying friction points and driving incremental improvements grounded in data Manage stakeholder expectations and communicate timelines, blockers, successes, and failures in a clear manner Analyze performance of product features Establish buy-in at all levels of the organization and maintain strong communication channels with various functional areas
YOU'LL BRING
5 to 7 years of experience in software Product Management Experience owning and managing confidence building and trust products in a consumer-facing digital environment Direct experience in concepting and implementing agentic commerce solutions. Direct experience with B2B2C commerce platforms & shopping experiences. Hands-on commerce or digital storefront product experience — conversion optimization, confidence building, customer acquisition, and A/B testing across web and mobile Ability to design and iterate-on experiences that reduce customer effort and increase shop ability across web and mobile Experience configuring or optimizing AI chatbot workflows to support self-service customer resolution Familiarity with financial services or fintech products — comfortable navigating payment flows, lease or loan lifecycle management, and the regulatory context that comes with them Ability to move from high-level strategy to detailed execution Exceptional communication skills: listening, speaking, collaborating, and proven ability to write/present effectively to a variety of audiences High-integrity and ambition to relentlessly pursue the best possible product and service Demonstrated ability to self-motivate, self-direct, and be flexible within a fast-paced environment Passion and desire for innovating exciting new products Bachelor's degree or equivalent work experience
YOU MIGHT ALSO HAVE
Payment or billing product experience Experience with commerce platforms or merchant storefront integrations (hosted checkout, APIs, SDKs, or plug-ins) Experience with customer notification systems — push, email, or SMS triggers tied to account or payment events Experience in lease-to-own, BNPL, or other consumer lending / FinTech products Mobile & web-based product experience Risk product experience
WE OFFER
Competitive Compensation Full Health Benefits; Medical/Dental/Vision/Life Insurance
+ Paid Parental Leave Company Matched 401k Paid Time Off
+ Paid Holidays
+ Paid Volunteer Hours Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) Employee Stock Purchase Program Tuition Reimbursement Charitable Gift Matching Job required equipment and services Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business. Read Full Description Skills Required 5 to 7 years of experience in software product management Experience managing confidence-building and trust products in a consumer-facing digital environment Direct experience concepting and implementing agentic commerce solutions Direct experience with B2B2C commerce platforms and shopping experiences Hands-on commerce or digital storefront product experience, including conversion optimization, customer acquisition, and A/B testing across web and mobile Ability to design and iterate experiences that reduce customer effort and improve shopping usability across web and mobile Experience configuring or optimizing AI chatbot workflows for self-service customer resolution Familiarity with financial services or fintech products, including payment flows, lease or loan lifecycle management, and regulatory context Ability to move from high-level strategy to detailed execution Exceptional written, verbal, listening, and collaboration skills Ability to self-motivate, self-direct, and remain flexible in a fast-paced environment Bachelor's degree or equivalent work experience Payment or billing product experience Experience with commerce platforms or merchant storefront integrations, including hosted checkout, APIs, SDKs, or plug-ins Experience with customer notification systems such as push, email, or SMS triggers tied to account or payment events Experience in lease-to-own, BNPL, or other consumer lending or fintech products Mobile and web-based product experience Risk product experience Progressive Leasing Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Progressive Leasing and has not been reviewed or approved by Progressive Leasing. About This Summary Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and life insurance, with some noting typical coverage that isn't expensive. Access to mental health resources is also referenced. Leave & Time Off Breadth — Time-off programs include PTO typically in the 20-30 day range, paid holidays, paid volunteer time, and designated sick leave. Paid parental leave complements these offerings. Equity Value & Accessibility — Ownership-oriented elements include an Employee Stock Purchase Program and compensation packages that reference stock/equity. These components are presented as part of a comprehensive total rewards mix. Learn more about Progressive Leasing's Compensation & Benefits → Progressive Leasing Insights What's It Like to Work at Progressive Leasing? Progressive Leasing Culture & Values Progressive Leasing Career Growth & Development What's the Work-Life Balance Like at Progressive Leasing? Progressive Leasing Leadership & Management Progressive Leasing Company Growth, Stability & Outlook View all jobs at Progressive Leasing View Progressive Leasing Profile Report Job
Benefits
- Paid Time Off (PTO)
- Sick Leave
- Volunteer Time Off (VTO)
- Financial Aid/Assistance