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Social Media Strategist / Specialist
Downers Grove, IL

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Neighborhood Loans

Social Media Coordinator

Job Description

Position Overview Neighborhood Loans is looking for a creative, outgoing, and social-media-obsessed Social Media Coordinator to join our in-house marketing team. This isn't a desk-only position. We're looking for someone who's comfortable behind the camera, in front of the camera when needed, and out in the field creating content with our loan officers, recruiters, and leadership team. You'll help tell the Neighborhood Loans story through engaging short-form video, social media content, interviews, and creative campaigns that build our brand, recruit top talent, educate homebuyers, and support our loan officers. If you're constantly saving Reel ideas, understand what makes content perform, and love turning everyday moments into engaging social media, we'd love to meet you. Primary Responsibilities - Social Media Management Manage and maintain Neighborhood Loans' social media presence across Instagram, Facebook, LinkedIn, TikTok, YouTube, and other platforms. Plan and schedule content using a social media content calendar. Develop creative content ideas that align with company goals, current trends, and industry news. Write engaging captions and optimize posts for reach and engagement. Monitor social media performance and recommend new strategies to grow followers, engagement, and brand awareness. Stay up to date on platform updates, trends, and emerging content styles. Video Production & Content Creation Film and edit high-quality short-form videos for Reels, TikTok, YouTube Shorts, and other platforms. Travel to Neighborhood Loans branches, company events, closings, conferences, and community events to capture content. Create educational videos, behind-the-scenes content, recruiting videos, testimonials, and company culture content. Edit videos using modern pacing, captions, graphics, music, and trending editing styles. Organize and maintain a library of video footage and marketing assets. Loan Officer Content Work directly with loan officers to create personalized social media content. Conduct on-camera interviews and help loan officers feel comfortable filming. Brainstorm content ideas that position our loan officers as local mortgage experts. Help write scripts, talking points, and video concepts. Capture B-roll and lifestyle footage for personal branding content. Creative Strategy Bring fresh ideas to weekly marketing meetings. Research social media trends and adapt them for the mortgage industry. Identify opportunities to create viral, educational, and entertaining content. Collaborate with the marketing team on larger campaigns, recruiting initiatives, and company announcements. Help evolve the company's overall social media strategy. Brand Representation Ensure all content aligns with Neighborhood Loans' brand standards and voice. Maintain professionalism while creating authentic, relatable content. Represent the company positively while filming at events and in branch locations. Qualifications Experience managing social media accounts or creating digital content (professional or portfolio-based) High school diploma or GED required; Bachelor's degree in Marketing, Communications, Digital Media, or related field preferred Experience filming and editing short-form video content Strong knowledge of Instagram, TikTok, Facebook, LinkedIn, and YouTube Proficiency with video editing software such as Adobe Premiere Pro, CapCut, Final Cut Pro, or similar Basic experience with Adobe Creative Suite (Photoshop, Illustrator, Canva, etc.) is a plus Excellent communication and storytelling skills Comfortable working directly with people on camera Strong organizational skills with the ability to manage multiple projects simultaneously Valid driver's license and willingness to travel locally between branch offices and events as needed Portfolio or Examples Required A portfolio or examples of your work are required for consideration.
Please include examples of:
Short-form videos (Reels, TikToks, YouTube Shorts) Social media accounts you've managed Video editing samples Photography (if applicable) Creative campaigns you've developed Any content that demonstrates your personality and creativity Bonus points if you've created content that generated strong engagement, went viral, or significantly grew an audience.
About us:
At Neighborhood Loans, we are passionate mortgage lending professionals with one goal in mind - make our clients, our priority. Neighborhood Loans is a Residential Mortgage Lender utilizing a business model aimed at educating and enabling consumers in a rapidly changing market. Our mission is to provide the finest service based on the highest standard of ethics, values, and customer care. In doing so, we will earn the loyalty and trust of homeowners who will become our lifelong customers and friends.
Job Type:
Full-time Pay:
$40,000.00 - $50,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off
Education:
High school or equivalent (Required)
Experience:
Graphic design: 2 years (Required)
Work Location:
In person