Find & Apply For Account Manager / Representative Jobs in La Porte, Indiana

About New Age Telecom New Age Telecom is Northwest Indiana's premier technology provider and installer, serving customers since 1986. We specialize in delivering integrated solutions including voice, data, fiber optic cabling, video surveillance, access control, and more. Our success is built on a simple set of core values: Be A Great Teammate Show That You Care Work Hard No Drama Position Overview The Sales Account Representative is responsible for driving revenue growth while delivering exceptional customer experience. This role manages the full sales lifecycle—from identifying opportunities to closing deals and supporting customers post-sale—while building long-term relationships and delivering tailored technology solutions. This position blends account management, technical coordination, and solution-based selling, ensuring each customer receives a well-designed and fully supported solution. Key Responsibilities Sales & Account Management Own and manage the entire sales cycle, including prospecting, qualifying opportunities, solution development, proposal creation, negotiation, and closing deals Maintain and grow existing customer accounts through proactive communication, relationship development, and ongoing support Identify opportunities for upgrades, renewals, and expanded services within current accounts Manage and maintain a healthy sales pipeline, including forecasting and tracking opportunities Represent New Age Telecom professionally in all client-facing interactions and meetings Solution Development & Proposals Design and present customized solutions including VoIP, structured cabling, surveillance, access control, and related technologies Prepare accurate proposals, quotes, contracts, and supporting sales documentation Conduct site visits, needs assessments, and building surveys to fully understand customer requirements Collaborate with teammates to deliver technically sound and competitive solutions Provide post-installation follow-up, gather feedback, and identify future opportunities Vendor & Partner Management Build and maintain strong relationships with key vendors and service providers Coordinate pricing, contracts, and service offerings with partners Manage telecom and service provider accounts, including renewals, upgrades, and documentation Administrative & Operational Support Maintain accurate records of sales activities, customer interactions, and proposals Support internal systems such as CRM platforms and reporting tools (e.g., ConnectWise) Qualifications Required Experience in sales, account management, or solution-based selling (technology or telecom preferred) Strong communication, presentation, and relationship-building skills Self-motivated with strong organizational skills and attention to detail Ability to manage multiple opportunities and priorities simultaneously Proficiency with Microsoft Office and CRM systems Preferred Experience with VoIP, structured cabling, or low-voltage systems Ability to read blueprints, drawings, or construction plans Familiarity with industry standards (NEC, BICSI, TIA/EIA) Relevant technical certifications or industry experience What Success Looks Like at New Age Telecom Strong, long-term customer relationships built on trust and responsiveness Consistent achievement of sales and revenue goals High-quality, well-designed solutions that meet customer needs Seamless coordination between sales and operations teams Embodiment of New Age Telecom's core values in every interaction Why Join New Age Telecom? At New Age Telecom, you'll be part of a team with decades of industry experience and a reputation for doing things the right way. You'll have the opportunity to work on a wide range of technology solutions, build meaningful client relationships, and grow your career in a collaborative, value-driven environment.

Pay:

From $65,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person