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Account Manager / Representative
Hermantown, MN

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4U Home Health Care

Client Relations Coordinator

Job Description

WE'RE HIRING 4U
Home Health Care - Hermantown Client Relations Coordinator Our Mission At 4U Home Health Care, we believe every person deserves to live with dignity, joy, and independence. Guided by compassion, trust and excellence, we bring comfort and peace of mind to the people and families we serve—every single day. The Impact You'll Make As our Client Relations Coordinator, you'll be at the heart of our operations—the one who ensures care flows seamlessly, clients feel valued, and caregivers are empowered to give their best. Your work will touch lives in ways that go far beyond a schedule. What You'll Do Advise people about the services we provide and how they can benefit from our care. Ensure care is started and delivered on time, matches client requirements, meets agency quality standards, and is vendor authorized. Coordinate with the Employee Relations Coordinator to match caregivers to clients based on skills, availability, and compatibility. Communicate with multiple vendors to arrange client service on a regular basis. Respond to schedule changes and urgent requests in a timely manner. Maintain accurate and up-to-date client care plans, records, and documentation. Communicate regularly with clients, families, and caregivers to address needs and concerns. What You'll Bring Experience client service and/or care coordination (home care or healthcare preferred). Strong organizational and time-management skills. Proficiency with scheduling software. Clear and professional communication skills. Ability to manage multiple priorities and resolve issues efficiently. Why You'll Love It Here Supportive work environment with a focus on teamwork. Paid training and opportunities for professional development. Competitive pay and paid time off. The opportunity to contribute to meaningful, client-focused work. Join Us If you're ready to be the steady, caring presence that keeps care flowing and spirits lifted, send us your resume and a short note about a time you helped someone feel supported. Send resume to Lindsey Johnson, Employee Relations Coordinator ljohnson@4uhhc.
com Expected hours:
40.0 per week
Benefits:
Paid time off Paid training
Work Location:
In person