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Account Manager / Representative
DFW Airport, TX

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Now viewing: Airline Account Manager For Prestigious International Airline in DFW Airport
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Hallmark Aviation Services

Airline Account Manager For Prestigious International Airline in DFW Airport

Job Description

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for our Dallas/Fort Worth, TX (DFW) Location. The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
DEPARTMENT
Dallas/Fort Worth, TX (DFW)
REQUIREMENTS AND SKILLS NEEDED
 Proven
LEADERSHIP
abilities and
ORGANIZATIONAL
skills  Excellent interpersonal, coaching and counseling skills  Understand that staff development is a leader's responsibility  Self-driven focus on Customer and Client satisfaction  Ability to excel under pressure of meeting extreme deadlines  Able to communicate effectively, both verbally and in writing  Experienced in planning a roster and monitoring work schedules  Able to solve daily problems and make quick decisions within the operation  5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred  Flexible and able to promote positive attitudes from subordinates  Computer Software (Word & Excel), typing, and ticketing experience  Able to work varied hours
SPECIFIC DUTIES INCLUDE
 Provide hands-on supervision of the staff and delegate workload  Provide direct customer relations support  Ensure that account operates according to schedule and service level agreements  Recruit, interview, and hire staff  Oversee the long-term analysis of manpower needs, groom potential leaders  Ensure cross training as well as provide new and refresher training for staff members  Manage attendance records and ensure appropriate shift coverage  Handle discipline and motivation issues  Process promotion, demotion and termination paperwork  Enforce safety, security, and grooming standards  Administer performance reward programs  Control the budget for labor costs and allocation
Essential Requirements:
PREVIOUS AIRLINE EXPERIENCE
At least 18yrs old, with a High School Diploma or G.E.D. English required
Basic Math Skills:
Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Valid US work authorization Professional demeanor and exceptional presentation Flexible schedule & availability Background Check, Fingerprinting required Drug Screen required on day of hire