Find & Apply For Advertising Sales Representative Jobs in Morristown, New Jersey

Position Overview SmartChoice Painting is seeking a dependable, organized, and professional Part-Time Office & Marketing Coordinator to help manage day-to-day office operations, customer communication, scheduling, follow-up, and marketing activities. The role is designed to keep leads, estimates, projects, customer communication, and marketing organized while allowing the owner to focus on estimating, sales, project decisions, and company growth.

Core-hour availability:

Because the position includes answering customer calls, scheduling estimate appointments, and customer follow-up, consistent availability Monday-Friday from approximately 9:00 AM-1:00 PM is important. Marketing-related work, such as video editing and content preparation, may have some flexibility outside these core hours when needed.

Work Arrangement:

Primarily remote/work from home, with occasional in-person training or meetings as needed. Opportunity for additional hours as the company grows. Customer Calls & New Leads Answer and return customer calls using the company phone system / Verizon app. Monitor missed calls, voicemail, and call history and make sure calls are returned promptly. Collect customer name, phone, email, project address, requested service, project description, lead source, and relevant notes. Enter and maintain new leads in the company's CRM / office management system. Refer technical questions, pricing decisions, complaints, and project-specific decisions to the owner. Estimate Scheduling & Follow-Up Schedule estimate appointments and maintain the estimate calendar. Confirm appointments, send reminders, and handle routine rescheduling. Make sure the owner has the necessary customer and project information before each estimate. Track estimates after they are sent and perform scheduled customer follow-ups. Pricing, discounts, scope changes, and contract terms require owner approval. Project Scheduling & CRM Management Update customers and projects as they move through the company workflow: lead, estimate scheduled, estimate sent, follow-up, accepted, scheduled, in progress, completed, invoiced/paid, and review requested. Help schedule sold projects and maintain current customer/project information. Keep notes, documents, photos, and customer communications organized. Every active customer should have a clear

STATUS, NEXT

ACTION, DATE, and

RESPONSIBLE PERSON.

QuickBooks Responsibilitiesassigned. Maintain customer information and perform approved administrative tasks in QuickBooks Online as authorized. Assist with approved estimates/invoices, payment-status checks, and routine invoice follow-up as responsibilities are assigned. Do not change pricing, discounts, banking information, payroll, taxes, reconciliation, or accounting controls without owner authorization. QuickBooks remains the company's accounting and financial record system. Google & Online Marketing Monitor Google Local Services Ads leads and help track lead quality and source. Assist with Google Business Profile updates, project photos, posts, and review activity. Help organize and send review requests after completed projects. Prepare a simple weekly marketing summary when requested. Major advertising-budget, targeting, or campaign-setting changes require owner approval. Social Media & Video Editing Organize project photos and videos. Create basic before-and-after videos, Reels, and other short-form content. Prepare captions and schedule/post approved content to Instagram and Facebook. Monitor routine comments/messages and make sure genuine project inquiries are entered into the lead system. Reuse and adapt approved content across appropriate platforms. Nextdoor & Yelp - Secondary Priority Assist with business-page updates, project content, reviews, and customer inquiries as time allows. Office/customer-service responsibilities and Google marketing take priority over secondary platforms. Reviews & Customer Closeout Confirm completed projects are properly closed out in the office system. Coordinate review requests and record customer feedback. Flag unresolved customer issues for the owner before closeout. Daily Priority Order Estimate scheduling, confirmations, estimate follow-ups, and project scheduling. CRM / office-system updates and approved QuickBooks administrative work. Google Local Services Ads, Google Business Profile, and reviews. Instagram, Facebook, and basic video/content work. Nextdoor, Yelp, and lower-priority marketing activities. Owner Approval Required Pricing, discounts, estimate totals, and changes to project scope. Change orders, free work, refunds, warranty decisions, and customer complaints. Technical/project decisions and major schedule commitments. Major advertising settings, budgets, or campaign changes. Banking, payroll, taxes, reconciliation, and accounting controls. Qualifications Professional and friendly phone and written communication. Strong organization, follow-through, and attention to detail. Comfortable working independently in a fully remote environment. Comfortable learning CRM / office-management software and QuickBooks Online. Basic familiarity with social media, Google business tools, and simple video/content editing is preferred. Able to maintain consistent availability during the Monday-Friday, approximately 9:00 AM-1:00 PM core schedule. Experience in office administration, customer service, home services, construction, or marketing is helpful but not required. Success in This Role Success means customers receive prompt, professional communication; leads and estimates do not get forgotten; appointmentsand follow-ups stay organized; project records remain current; invoices and reviews receive appropriate follow-up; andSmartChoice maintains a consistent, professional online presence. The SmartChoice Standard Customer service comes first. Keep every active customer and project organized with a current Status + Next Action + Date+ Responsible Person. When a decision involves pricing, scope, technical work, customer dissatisfaction, or financial controls,bring it to the owner.

Pay:

$22.00 - $26.00 per hour Expected hours: 15.0 - 20.0 per week

Work Location:

Hybrid remote in Morristown, NJ 07960