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Sales Manager Mansor Customs South Hackensack, NJ Job Details Full-time $65,796.00 - $120,757.98 a year 13 hours ago Qualifications Bilingual Customer follow-ups Deal closing Multilingual Managing sales strategy or development teams Sales team management Sales conversion rate (success metric) Attention to detail Sales pipeline management CRM system proficiency Sales leadership Closing sales leads Process management Instagram Sales follow-up Full Job Description Sales Manager | Automotive CustomizationJob Overview Mansor Customs is seeking a highly driven, experienced Sales Manager to lead our sales operation and help drive continued growth. This is not a traditional retail management position. We are looking for someone who understands sales, knows how to close high value customers, can manage a fast moving pipeline, and can hold a sales team accountable for results. Our customers come to us for premium automotive customization including vehicle wraps, paint protection film, custom interiors, performance upgrades, wheels, lighting, exhaust systems, body kits, and complete vehicle transformations. The Sales Manager will be responsible for converting incoming opportunities into revenue while building a structured sales process that delivers an exceptional customer experience from the initial inquiry through the sale. Responsibilities Lead and manage the sales team with clear daily, weekly, and monthly revenue targets. Handle and close high value automotive customization opportunities. Respond to inbound leads from phone calls, Instagram, website inquiries, advertising campaigns, referrals, and walk in customers. Conduct customer consultations and recommend appropriate customization packages based on the customer's vehicle, goals, and budget. Prepare professional quotes, proposals, invoices, and package options. Follow up aggressively and professionally with open opportunities until they are sold, lost, or scheduled for future follow up. Maintain complete and accurate customer information inside the company CRM. Monitor the sales pipeline and make sure no qualified lead is ignored or forgotten. Coach sales representatives on communication, objection handling, follow up, negotiation, and closing techniques. Review recorded calls, conversations, and sales performance to identify areas for improvement. Coordinate closely with management and the production team to ensure that services being sold can be delivered properly and within realistic timelines. Set proper customer expectations regarding pricing, deposits, scheduling, project timelines, and scope of work. Identify opportunities to increase average ticket size through relevant upgrades and bundled services. Build long term relationships with customers and encourage repeat business and referrals. Track individual and team KPIs including lead response time, appointments booked, consultations completed, closing percentage, average ticket, follow up activity, and total revenue generated. Maintain a professional, premium customer experience that represents the Mansor Customs brand. Qualifications Proven experience in sales management, automotive sales, luxury sales, high ticket sales, or another performance driven sales environment. Strong closing and negotiation ability. Experience managing and motivating a sales team. Ability to hold employees accountable to measurable performance standards. Excellent communication and customer service skills. Comfortable speaking with customers purchasing premium and high value services. Strong follow up skills and attention to detail. Experience using a CRM and managing a sales pipeline. Ability to work in a fast paced environment while managing multiple customers and opportunities simultaneously. Strong understanding of revenue goals, conversion rates, average ticket value, and sales performance metrics. Automotive knowledge is strongly preferred. Experience with vehicle customization, luxury automobiles, performance vehicles, aftermarket automotive products, wraps, PPF, wheels, tuning, or similar services is a major plus. Bilingual or multilingual candidates are strongly encouraged to apply. What We Are Looking For We want someone competitive, organized, confident, and hungry to win. The right candidate does not wait for customers to call back. They follow up. They do not simply give customers a price. They understand the customer's vision, build value, overcome objections, and close the opportunity. Most importantly, this person must be capable of leading a team and building a sales culture centered around accountability, customer experience, and revenue growth. Performance Expectations Success in this position will be measured through: Monthly sales revenue Team closing percentage Individual salesperson performance Average customer ticket Lead response time Follow up completion Appointments and consultations booked Customer satisfaction Repeat and referral business CRM accuracy and pipeline management Schedule Full time position. Weekend availability may be required based on business needs. Compensation Competitive base compensation with performance based earning opportunities available based on experience and results. This is an opportunity for a serious sales professional to take ownership of a growing sales department and play a major role in the expansion of Mansor Customs.

Pay:

$65,796.00 - $120,757.98 per year

Work Location:

In person