We are looking for an experienced and motivated Commercial Sales Manager to join our team and will manage the new store in Brandon South Dakota. The ideal candidate will have experience in leading and managing a team, setting and achieving goals, developing strategies, and creating a positive work environment. The Commercial Sales Manager will be responsible for overseeing all operations of the business, including financial management, customer service, staff development, and marketing. The successful candidate will have strong leadership skills, excellent communication abilities, and a commitment to delivering exceptional results.
Responsibilities:
Partnerships
- Creates and develops partnerships with suppliers, contractors, property managers, etc to further grow our organization's sales and influence in the region. Relationship Development
- You may be the first contact with a new customer and may be the determining factor whether or not this customer becomes a lifelong Heartland customer. You also are "boots on the ground" for creating and maintaining positive relationships with our current customers. Customer experience
- Your helpfulness and calm, kind, respectful demeaner will help customers feel respected, cared for, and satisfied with Heartland's services.
Develop and implement strategies to increase profitability and efficiency. Monitor and evaluate performance of staff. Ensure compliance with all applicable laws and regulations. Develop and maintain relationships with customers, vendors, and other stakeholders. Lead the development of long-term goals and objectives for the business. Analyze financial data to make sound business decisions.
Duties/Responsibilities:
o Share exceptional customer service best practices with all customers while also modeling the values of Heartland Hardware, Appliance, and Repair. o Create and develop partnerships with suppliers, contractors, property managers, etc to further grow our organization's sales and influence in the region. o Work with General Manager to execute sales plans/objectives to ensure achievement of sales, margin, and profitability with our commercial partnerships. o Process customer requests, research products, prepare price quotes, and follow up with customers. o Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at point of sale registers. o Ensure customer accounts are up to date and identify current & future customer service requirements. o Maintaining solid product knowledge and all other components of guest service. o Maintain an awareness of all product information, merchandise promotions, test merchandise, and current promotional advertisements. o Work with General Manager, Service Techs, Warehouse Staff & Install Techs to set up deliveries. o Work cooperatively with the whole team and be a willing participant in company meetings and events. o Interact and communicate with customers and fellow Heartland employees clearly and respectfully. o Comply with all Heartland policies, procedures, and practices. o Perform tasks and assignments requested by the General Manager and ownership. o Any additional duties, as assigned...
Skills Required:
o Ability to communicate clearly and effectively with staff and customers in any situation. o Self-Starter, organized, detail oriented, and effective problem solving will be required to excel. o High work ethic and integrity, trustworthy, and can work efficiently and effectively when unsupervised. o Excellent organizational skills, ability to multitask and manage multiple projects simultaneously, and strong attention to detail when performing tasks. o Sales aptitude…ability to create relationship, trust, and "close the deal." o Ability to handle stressful situations (and people) in a courteous, patient, and kind manner. o Attitude of positivity and ability to respond calmly under pressure. o Ability to multitask and has strong attention to detail when performing tasks. o Displays commitment when performing tasks. o Commitment to dependability and willingness to work to meet goals and deadlines. o Promotes and displays a consistent professional image of the company. o Ability to learn and grow. The industry is constantly changing
- monthly webinars and in-person training as needed.
o Proficient with Microsoft Office and possess a strong interest and ability to learn new technologies.
Requirements:
o High School Diploma or equivalent preferred. o Sales aptitude and sales experience preferred. o Ability to respond appropriately under pressure. o Strong phone, computer, and keyboarding skills.
Job Type:
Full-time Pay:
$60,000.00
00 per year
Experience:
management: 2 years (Preferred)
License/Certification:
Driver's License (Required)
Work Location:
In person