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Membership Sales Representative
Greenfield, MA
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We are seeking a Front Desk Staff member to join our team. Experience working in a health club in a customer support role is desired but not required. The ideal candidate will be able to multitask in a fast-paced environment (e.g. monitor check-ins while completing sales, etc) as well as use quiet times to do light cleaning, replenish supplies, complete projects, etc. Position includes closing shifts of 4-9:30pm Monday, Wednesday, Thursday, and Friday nights (start time may be slightly flexible), and a 1-6pm closing shift on Sunday. Hours may be adjusted slightly in the Fall. Must have reliable transportation and be willing to come to work in inclement weather throughout the winter. (This is a permanent position; please do not apply if you will not be available beyond the school year.) Must be self-motivated, friendly, outgoing, energetic and willing to contribute to a team environment while working individually. This is a great opportunity for someone who is interested in building or expanding a career in fitness and is looking to meet and help others who are serious about fitness and health. A gym membership is included with the position. Duties
Greet and welcome guests as soon as they arrive
Provide membership information and efficiently enroll new members and aid with membership problems
Answer, screen, and take messages for incoming phone calls
Provide basic and accurate information in-person and via phone
Receive, sort, and distribute deliveries
Monitor member check-ins, watching out for and addressing any membership issues
Perform some clerical duties such as filing, proofreading, or light data entry
Answer basic questions about exercise equipment
Make smoothies & sell drinks, bars, & merchandise
Restock supplies as necessary
Complete closing cleaning duties & light cleaning during quiet times throughout shift.
Experience:
Proven work experience in a health club or as a Receptionist, Front Office Representative or similar role desired but not required. Hands-on experience with computers and handling money and/or cleaning experience helpful. Professional attitude and appearance a must, along with solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise, to be self-motivated, and to work independently are critical. Must have good multitasking and time-management skills, with the ability to prioritize tasks and communicate clearly and regularly with offsite management when warranted.
Job Type:
Part-time Pay:
From $16.00 per hour Application Question(s): Are you willing and able to come to work during inclement weather (i.e. light snow storm)? You will be asked to fill in for another shift occasionally, during the week or on the weekend. Are you willing to do this?