Find & Apply For Membership Sales Representative Jobs in Albany, New York

We are currently seeking a Membership Services Representative. Primarily responsible for establishing new club memberships, maintaining current club memberships, and inputting/recording membership data

TYPICAL DUTIES

Establishes new memberships; including recording member's personal information, taking payments and mailing club information with temporary cards to new members. This is a phone heavy position, that requires attention to detail and professional phone etiquette. Provides answers to members' questions concerning club information; resolves membership problems for customers. Processes new gift memberships and gift membership renewals for customers. Verifies daily membership transactions performed by other departments; checks and analyzes reports sent to membership department to ensure reports and payments collected are accurate. Processes large volume of checks received in the mail and daily deposits to the bank for those payments for membership dues with detail accuracy. Assist with training new associates and clarifying membership policies and procedures for current associates. Sends club information to members transferring into the immediate area whose memberships have expired. Informs members who are transferring to a different location where they should transfer their memberships to. Notifies new club of member address and billing information. Makes membership renewal callbacks and address changes when necessary. Responds to membership e-mail and voicemail requests and issues. Assists Cashier selling travel store merchandise, amusement tickets, and traveler's checks to members and non-members. Assists road service department taking emergency calls when necessary. And/or other duties assigned.

REQUIREMENTS

Customer service experience required. Excellent communication skills required. Prior money handling experience desired. Proficiency using word processing and spreadsheet software desired. Accounting knowledge. Schedule would include weekdays, flexible hours between 9am-6pm on an as needed basis. Hours are subject to change based on business needs.

Benefits offered:

• Medical
• Dental
• Vision
• Life insurance
• 401(k) plan
• Vacation and personal/sick time

Job Types:

Full-time, Part-time Pay:

$19.00

• $21.

00 per hour Expected hours: No less than 37.5 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Referral program Tuition reimbursement Vision insurance Ability to

Commute:

Albany, NY 12209 (Required)

Work Location:

In person