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Membership Sales Representative
Warrington, PA

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SKY Martial Arts

Front Desk & Membership Coordinator

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Job Description

About Us SKY Martial Arts is a welcoming, family-oriented Taekwondo school in Warrington, PA. We are dedicated to helping children and families build confidence, discipline, respect, and a healthy lifestyle through martial arts. We are looking for a friendly, dependable, and motivated Front Desk & Membership Coordinator to join our team! This position is ideal for someone who enjoys working with children and families, has strong communication skills, and is comfortable handling both customer service and administrative responsibilities. We value a positive attitude, patience, reliability, and a willingness to learn. Previous martial arts experience is not required! Key Responsibilities Student & Parent Relations Welcome students and families in a warm, professional manner. Assist current members and parents with questions, concerns, and general inquiries. Manage membership renewals and maintain positive relationships with families. New Student Enrollment Respond to inquiries from prospective families through phone calls, emails, and other communication channels. Schedule and coordinate free trial classes for prospective students. Welcome trial students and explain our programs and membership options. Assist families with membership registration and enrollment. Follow up with prospective families in a friendly and professional manner. Front Desk & Administrative Operations Answer phone calls and respond to emails in a timely manner. Maintain accurate student records and attendance. Process payments, update membership information, and assist with general office tasks. Use student management software, email, Google Sheets, and other basic computer programs. Assist with school events and other administrative tasks as needed. Qualifications High school diploma or equivalent required. Previous customer service, front desk, administrative, or sales experience preferred, but not required. Strong verbal and written English communication skills. Comfortable using computers, email, Google Sheets, and learning new software. Friendly, patient, organized, and dependable. Comfortable communicating with both children and adults. Willingness to learn, accept feedback, and grow professionally. Comfortable making phone calls and discussing membership options with prospective families. Martial arts experience is a plus, but not required. Schedule Part-Time | Approximately 21.5-28 hours per week
Monday-Friday:
Afternoon and evening hours, generally between 4:00 PM and 8:00 PM.
Saturday:
Morning hours, approximately 9:30 AM-12:30 PM. Occasional special events may require additional hours, with advance notice. We offer flexible scheduling and are happy to work with employees to accommodate their availability while meeting our school's needs.
Compensation Starting Pay:
$17.00 per hour during the initial training period.
After Training:
$19.00 per hour upon successful completion of training and performance evaluation.
Training Period:
Approximately 30-60 days, depending on progress and performance. Additional opportunities for performance-based pay increases.
New Membership Incentive:
$10 for each qualifying new membership sign-up. Benefits & Perks Free martial arts classes. Employee discounts. Performance-based pay growth opportunities. New membership sign-up incentives. Flexible scheduling. Friendly, supportive, and family-oriented work environment. On-the-job training provided. Benefits & Perks Free martial arts classes. Employee discounts. Performance-based pay growth opportunities. New membership sign-up incentives. Flexible scheduling. Friendly, supportive, and family-oriented work environment. On-the-job training provided. Additional Requirements Because our school works closely with children, employment is contingent upon successfully completing all required background checks and applicable child-safety clearances. Join Our Team! We are looking for someone who wants more than just a temporary job—someone who takes pride in helping families, enjoys learning new skills, and is interested in growing with our school. If you are friendly, reliable, organized, and enjoy working with people, we would love to hear from you! Qualified candidates may be able to start immediately.
Pay:
$17.00 - $21.00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): Are you willing to complete all required background checks and child-safety clearances as a condition of employment? Are you comfortable typing efficiently and performing everyday computer tasks, including email, data entry, and basic spreadsheet work?
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements