Find & Apply For Merchandising Manager Jobs in Chagrin Falls, Ohio

Retail & Merchandising Manager Location:

Cleveland Area -

East Side Compensation:

$75,000-$85,000 base salary, plus performance-based incentive compensation. A growing, high-end interior design and home furnishings business is seeking an experienced Retail & Merchandising Manager to help build and significantly grow the retail side of the business. This is a hands-on, entrepreneurial role for someone who understands luxury retail, merchandising, buying, marketing, ecommerce, and the importance of creating an exceptional in-store experience. We are looking for someone who can do more than manage an existing business. The right person will identify opportunities, develop the merchandise assortment, build vendor relationships, create compelling showroom experiences, strengthen the ecommerce business, and ultimately drive meaningful sales growth. The ideal person will have experience in a premium retail environment and bring a strong combination of merchandising instincts, operational discipline, marketing knowledge, and business development ability. Key Responsibilities Own and develop the retail merchandising strategy. Source, select, and purchase furniture, accessories, gifts, home décor, and other products that elevate the showroom and appeal to a discerning clientele. Build a distinctive merchandise assortment that complements the interior design business and establishes the showroom as a destination for exceptional home furnishings and gifts. Identify new product categories, brands, vendors, and revenue opportunities. Develop and maintain strong relationships with manufacturers, vendors, sales representatives, and industry partners. Negotiate pricing, terms, freight, minimums, and other purchasing considerations. Analyze sales, margins, inventory, sell-through, and customer trends to make strategic buying and merchandising decisions. Develop purchasing plans and manage inventory to maximize sales while maintaining healthy margins and inventory levels. Create and maintain compelling visual merchandising throughout the showroom. Continually refresh the showroom to create an elevated, inspiring, and shoppable environment. Develop strategies to increase foot traffic, conversion, average transaction value, repeat business, and overall retail revenue. Partner with the design team to identify opportunities to convert design clients into retail customers and vice versa. Develop and execute retail promotions, seasonal initiatives, special events, and merchandising campaigns. Oversee and grow the ecommerce business, including product selection, merchandising, photography/content coordination, product descriptions, pricing, promotions, and overall online presentation. Manage and optimize the Shopify platform and ensure the online store reflects the quality and sophistication of the brand. Utilize Square for retail operations, reporting, inventory, and sales management. Understand and apply SEO principles to improve online visibility, product discovery, and organic traffic. Develop and execute marketing initiatives in partnership with leadership and outside/internal marketing resources. Use customer data, sales reporting, and market research to identify opportunities for growth. Develop and maintain a bridal registry program and understand the platforms, processes, and marketing strategies associated with registry business. Monitor competitors, market trends, design trends, and emerging retail opportunities. Build relationships within the local community and design industry to increase awareness and drive new business. Establish measurable retail goals and report regularly on sales, profitability, inventory performance, ecommerce performance, and growth. Hire, train, coach, and lead retail team members as the business grows. Create a culture centered on exceptional customer service, product knowledge, accountability, and sales performance. The Ideal Candidate The ideal candidate is an experienced retail professional who knows how to build a business and has a strong understanding of premium or luxury retail. You know how to create an environment where customers want to shop and understand that great merchandising is both creative and highly strategic. You are comfortable buying product, negotiating with vendors, analyzing numbers, developing marketing initiatives, managing ecommerce, and leading a team. You are equally comfortable walking the showroom floor, meeting with a vendor, reviewing a Shopify report, analyzing sales performance, or developing the next merchandise strategy. Required Experience Significant experience in retail management, merchandising, buying, or a related retail leadership role. Experience in a premium, luxury, specialty, or high-service retail environment strongly preferred. Demonstrated ability to grow retail sales and develop new revenue opportunities. Strong buying and merchandising experience. Strong understanding of retail sales metrics, margins, inventory, sell-through, and purchasing. Mandatory hands-on experience with Shopify. Mandatory hands-on experience with Square and/or similar POS systems. Experience with both brick-and-mortar and ecommerce retail. Strong marketing knowledge and the ability to develop and execute retail marketing initiatives. Working knowledge of SEO and ecommerce best practices. Experience with or strong knowledge of bridal registry platforms and programs. Excellent vendor negotiation and relationship-building skills. Strong leadership and team-development experience. Exceptional organizational and analytical skills. Strong visual merchandising instincts and a sophisticated eye for product and presentation. Excellent written and verbal communication skills. Preferred Background We would be particularly interested in candidates with backgrounds such as: Management at Nordstrom, Knuth's, or another premium/luxury or specialty retailer. Luxury furniture, home furnishings, interiors, fashion, bridal, or specialty retail management. Retail buying or merchandising experience combined with ecommerce and brick-and-mortar experience. Experience building or significantly growing a retail business. About the Opportunity This is not a maintenance role. This is an opportunity for someone who sees the potential to build a substantial retail business and is excited by the opportunity to make that happen. The successful candidate will have meaningful influence over what the business sells, how products are presented, how they are marketed, how customers experience the showroom, and ultimately how much the retail business grows. We are looking for a builder, a buyer, a retailer, and a leader.

Compensation Base salary:

$75,000-$85,000, based on experience and qualifications. Additional performance-based compensation will be tied to measurable retail growth, profitability, and achievement of mutually agreed-upon business goals. For an exceptional candidate with significant luxury retail leadership experience and a demonstrated record of growing sales, compensation may be structured at a higher level. This is a confidential search. Additional information about the company and opportunity will be shared with qualified candidates during the interview process.

Pay:

$75,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Mileage reimbursement Paid time off Paid training Parental leave Retirement plan Store discount Vision insurance

Experience:

Retail and Merchandising:

3 years (Required)

E-commerce:

2 years (Required)

Shopify:

1 year (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Chagrin Falls, OH 44022 (Required) Ability to

Relocate:

Chagrin Falls, OH 44022: Relocate before starting work (Preferred)

Work Location:

In person