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Parts Specialist / Salesperson
Greenfield, IN
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Greenfield is a Parts Store and so much more! We are driven to have the best people on our team to get the right parts to the right place at the right time. NAPA Greenfield is looking for a full time employee. Schedule is somewhat flexible, based on the needs of the business.
The Role:
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer's shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy, efficiency, and courtesy. Assists and advises customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature. Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies. Serves as a resource for advice to other store personnel.
A Day in the life:
Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer's needs Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues Demonstrates professional attitude, conduct, and appearance Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store's pricing methods Provides sales support functions by processing salespersons' stock orders, reporting overages/shortages/damaged merchandise, and ensuring the good appearance of store and displays Participates in training as needed and required Perform all other associated tasks as assigned by management Occasionally make deliveries in a company-owned vehicle What you'll need: High School Diploma, or equivalent, preferred Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly Demonstrate excellent communication and organizational skills Enjoy working with people in a fast-paced setting; be competitive, yet have the ability to work calmly under pressure Driver's license with good driving record Able to work store hours (M-F 7:30-6:00, SAT 7:30-4:00) And if you have this, even better : Capable of operating TAMS point-of-sale system and cataloging Able to use the adding machine and process cash, check, and credit card transactions Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing Able to work on feet (stand and walk) for an entire assigned work shift Capable of lifting and moving parts and boxes of up to 60 pounds Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (ten feet) with use of stool or ladder when necessary Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc. Why NAPA Greenfield may just be the right place for you: Full time (40 hours per week), working every other Saturday for this position. Independently owned NAPA store, no corporate silliness! Locally-owned and managed, people-oriented small business! No late nights (we close at 6PM), work every other Saturday, closed Sunday! Closed most major holidays! 401 Roth, health insurance, life insurance, paid time off, paid holidays and other benefits available!
