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Now viewing: FORKLIFT SERVICE ADVISOR/PARTS SPECIALIST

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Lift Truck Parts & Service - Brockton

FORKLIFT SERVICE ADVISOR/PARTS SPECIALIST

Pay: Not specified

Posted: 7 weeks ago

Location: Brockton, MA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/13/2026

Job Description

Seeking a detail oriented forklift service advisor/parts specialist to manage our industrial equipment service desk and parts inventory. You will act as the primary liason between material handling customers and field technicians, ensuring rapid equipment uptime and precise parts sourcing for diverse forklift makes and models.

KEY RESPONSIBILITIES

Intake & Dispatch
Field incoming service requests, diagnose operational symptoms over the phone, and dispatch field technicians efficiently
Industrial Sourcing
Identify and order parts using specialized OEM catalogs
PM Tracking
Oversee planned maintenance schedules for fleet accounts and proactively schedule routine servicing
Quoting & Billing
Build accurate quotes for mast assemblies, hydraulic, overhauls, battery replacements and tires ensuring healthy shop margins.

REQUIRED QUALIFICATIONS

Experience
Minimum 2 years in material handling, heavy equipment, or agricultural parts & service
Technically Savvy
Deep understanding of industrial hydraulics, 36V, 48V, 80V electrical systems and mast configurations.
Logistics Skills
Proficiency with fleet management software and regional distribution hubs Salary Dependent Upon Experience Excellent Benefits
Health Care, 401K, Vacation and sick time