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Parts Specialist / Salesperson
Hamilton, OH

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Napa Auto Parts

Auto Parts Counterperson

Job Description

As a NAPA Counter Sales Associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts.
What you will be doing:
  • Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
  • Use your parts knowledge to assist other NAPA team members answer questions for customers
  • Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
  • Bring customer focus and high energy to our fast-paced stores
  • Welcome retail customers into our retail stores and engage to provide a positive consumer experience
  • Use technology (computer), cash register, telephone, and paper catalog system This is the right opportunity for you if you:
  • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
  • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year What you'll need:
  • Have held a Valid Driver's License with a clean driving record for the last 3 years.
  • Previous experience in a parts store or automotive industry.
  • High School Diploma or GED. Technical or Trade school courses or degree.
  • Excellent verbal and written communication skills
  • Love fast paced retail environments
  • Great listening skills. Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, auto body/collision
  • Knowledge of cataloging AND/OR inventory management systems, a plus
  • Entirely customer-centric (external/internal)
  • ASE Certifications (not a deal breaker if you don't) What's in it for you:
  • Competitive Pay (Bi-Weekly)
  • Competitive Benefits
  • Health, Dental & Vision
  • Life Insurance
  • Paid Time Off Program
  • Paid Holidays
  • Employee Discounts
  • No late hours
  • Awesome people to work with
  • Local family owned business with locations in Middletown, Eaton, Monroe, Miamisburg, Franklin, Fairfield, Hamilton, Xenia, Springfield, Piqua, and Troy.
Pay:
From $15.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): Have you ever been convicted of a felony or a misdemeanor?
Experience:
Automotive Parts Sales:
2 years (Required)
License/Certification:
Drivers License (Required)
Work Location:
In person