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Product Demonstrator / Promoter
Fountain Valley, CA
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Company DescriptionMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job DescriptionProgram OverviewThe Vehicle Administration function within Hyundai Motor American (HMA)is responsible for the end-to-end management of the company vehicle lease program, including vehicle ordering, delivery coordination, compliance, and lifecycle management. This role supports the lease program by ensuring a seamless customer experience, operational efficiency, and adherence to company policies and regulatory requirements.
Position SummaryThe Receiving & Auction Associate supports the Vehicle Administration department by coordinating incoming and outgoing vehicles, as well as handling all associated administrative tasks, including damage claims, creating and maintaining vehicle files, and updating reports. This person will also routinely be required to help drive vehicles to and from offsite storage lots and help coordinate routine maintenance. The position plays a key role in maintaining program accuracy, operational efficiency, and policy adherence across HMA's lease program.
Key Responsibilities
Receive and process all incoming vehicles from Transporter and designate appropriate parking areas
Prepare and process all outgoing vehicles for Auction and designate appropriate staging areas
File, process, and track claims for transportation related damages
Drive vehicles from offsite vehicle storage location to main office as needed
Create vehicle files for all incoming vehicles, distribute to appropriate Vehicle Administration team members, move old files for records retention
Develop and utilize various ad-hoc reports to monitor, control, track and resolve accuracy/time sensitive issues
Process vehicles for necessary routine maintenance and service inspections
Support the Vehicle Administration management with various special projects
During down time, assist with vehicle car prep for Leases, Department Cars, Pool Cars, etc.
QualificationsRequired Qualifications
High school diploma or GED required
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams)
Strong organizational skills with the ability to manage multiple priorities simultaneously
Excellent communication and customer service skills with a professional demeanor
High attention to detail and accuracy in documentation and compliance tasks
Valid driver's license with a clean driving recordPreferred Qualifications
Experience in an automotive or dealership environment preferred
Familiarity with vehicle administration, lease programs, or automotive operations
Experience with reporting, data tracking, or administrative analysis
Demonstrated ability to identify process improvement opportunitiesCore Competencies
Customer service excellence and professionalism
Detail orientation and accuracy
Problem-solving and solution orientation
Time management and multi-tasking
Adaptability and flexibility
Strong interpersonal and communication skillsAdditional InformationThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs.
The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $19 to $22 based on current experiencMSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.